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I'm rating this a 5 because they have been great! I do wish there was a "ruler" function available in the design builder to help with determining width of design and distance from the collar. Sort of have to guesstimate. The only other thing is, I wish there was at least two hours to adjust an order if needed. Other than that- I have no complaints so far!!
Thank you so much for your feedback. We are working on some updates and hope to continue to improve your experience with our app.
Ninja POD integrated easily with our Shopify store, has a great selection of merch, and I love the AI-assist on design, color swapping, and logo selection. Have already received items, worn and washed - this is exactly the solution we've been looking for, all in an easy-to-use platform.
I've been with Ninja Transfers for several Years. They have unbeatable Customer Service. Then in 2025 I installed the POD App on my Shopify Store. I have had them multiple orders ranging from T-Shirt, Hoodies & Soft Shell Jackets. I would like for them to fill my Richardson 112 hat Orders, but the pricing is way too high at $18+ & Shipping. I have received an email stating they will be dropping the hat price to $14+, but I have not seen that happen & it's been 7+ business days. Overall I would give Ninja POD 4.5 Stars. Based on their fulfillment time, quality of transfers & customer service, but they need to work on their pricing. Who can sell a hat, make a decent profit, run ads to sell the hat, etc at $18+ and shipping
11/17. Updated Review. I'm happy to see POD Updated their Hat Pricing and I'm proud to be associated with a Stand Up Company.
5 Stars !!!
Thank you for your feedback! We are working on reducing the pricing of all of our hats, not just the Richardson 112 so it's taking some time to ensure all the pricing is approved across the board. Thank you for your patience while we adjust this.
Already fulfilled about 1000 orders - best print provider so far.
Fast processing time, quality of printing outstanding.
Thank you!
Thank you so much for your review! It means a lot to hear that you have been happy with our app and our improvements!
I was happy to see this integrated into Shopify. After not being satisfied with other POD suppliers I was very exited to give them a try. So far so good.. great prices, no subscription, great selection of products. I have ordered several things and so Fmfracing everything g has turned out great.The design editor is easy to work with and can easily change colors of the uploaded designs. They are constantly making upgrades and fixing small things and customer service is good. Shipping time is quick also. Glad they started this POD division.
Thank you so much for your review! Your feedback helps us know what we're going right!
I have just started a website on Shopify, with Ninja Print on Demand being the company chosen for our printing needs. I have had to contact representatives from Ninja Print on Demand and Shopify, and I will happily say, that all of them have been absolutely OUTSTANDING. The patience and professionalism is beyond excellent. They took the time to reply thoroughly to all of my questions, and I definitely had a lot of them. Thank you very much for the representatives, who helped me to stop being frustrated with attempting to figure things out on my own. ALL OF MY QUESTIONS HAVE BEEN ANSWERED, and I have been able to move forward with my order and establishing my payment method. Again, thank you, and I sincerely look forward to doing business with you . OUTSTANDING/EXCELLENT SERVICE.
Thank you so much for this wonderful review. We're so glad to have you as a partner!
NINJA PRINT has been an amazing partner with my shopify store. There have been a couple hiccups on the way as we are very new to the shirt designing game. However NINJA print team is always right behind me and always ready to fix an issue. The customer service has been great and very prompt. Also, our customers are very satisfied with the products they receive. If we have a design flaw or something doesn't quite go as planned, the ninja team has always helped solve an issue, reprint without question and make sure; not just their customer, but my customer is happy with the finished product. I can't express the gratitude I have being given the opportunity to design shirts for our little store and have the people behind me to make it happen. Thank you Ninja Team!
Thank you so much for your review! We definitely do our best every day and hearing from happy customers like you makes the effort to improve our app really worth it!
Since we started using NinjaPOD our sales have grown significantly. Recent additions in the app ( templates and favorites) along with recently added items have made the one-offs much more accessible and handled that part of our business incredibly well. It's only been a few months, but it's obvious they take feedback seriously, as additions seem to happen frequently. Thank you for the partnership!
We’re so glad to hear NinjaPOD has made such a positive impact on your business! Your feedback means a lot to us, and we’re committed to continuing to deliver updates and improvements that make your workflow even smoother. Thank you for being such a great partner!
Been a Ninja Transfer customer for a while and was excited when they opened a POD option for Shopify. I've had many orders placed without issue and their DTF's cannot be beat. Easy to use design tool integrated into Shopify.
Thank you!
Love this POD service. Great customer support. I had an issue with an order (my doing) and Josh was awesome assisting me with my concerns. Extremely polite and had my issue resolved fast.
Thank you so much! Always happy to help out!