NinjaPOD: DTF Print on Demand

this app is one o the worst app I've dealt with, They charge too much $$ to send back a product that looks cheap.. Didnt know its a screen print company only.. I'm deleting my account.. To Shopify not all apps are good apps, know who you do business with.. minus 5 star

VERY FRUSTRATED WITH THIS COMPANY!!!!! STARTED A NINJA PODs, THEY REFUSE TO FULFIL MY CUSTOMER'S ORDERS YET THEY TAKE MY CUSTOMER'S MONEY. THEY DO NOT PROVIDE CUSTOMER SERVICE FOR NINJA PODs EITHER!!! TERRRIBLE IDEA BY THE WAY, SO AS I WAIT FOR A SERIES OF POINTLESS NO EFFORT EMAILS, MY CUSTOMER IS IN LIMBO! SO NOW BY EXTENSION OF NINJA I TOO PROVIDE TERRIBLE CUSTOMER SERVICE. and why do you offer patches, blanks, puff print etc. and NONE of those services can be added to a ninja pod? why are you under the same website offering these options that align with what a creator would look to use yet do not offer these creative options?

I was notified by ninja POD that they have recently began providing a system that tracks inventory within a connected Shopify store. The system was supposed to mark all products at 9999 until they reach 20 units and then it should state the actual quantity until sold out. Then they were to be marked sold out automatically by Ninja POD . This is an odd system, but better than nothing. So after I enabled tracking in the system all of the inventory numbers in my products and their variants were not marked 9999 or 1 through 20 or sold out. The numbers all varied in the thousands and hundreds of thousands. There were shirts that I had created that were stated as in stock in my Shopify store but when I looked in the NInja POD catalog were not even there anymore. I contacted support last week on three separate occasions and have not even received a response. The inventory tracking system does not work properly. I don't feel as though this organization has it all together. Very disappointed in both your app performance and customer service:-(