Ninja Van (MY, PH) , 2 reviews

Overall rating
2.4
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 50% of ratings are 3 stars
    1
  • 50% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
January 9, 2023

eventhough I ticked all settings as per instructed including "Notify customer (fulfil order and update tracking number)" , still no tracking number or ninjavan email is sent out to customer. This is causing a big headache to us as we need to manual update customers. hoping for an update to solve this issue

DCLARE
Malaysia
About 1 year using the app
Ninja Van Malaysia replied March 19, 2023

Thank you for your review, the issues have been resolved. If you have any inquiries please raise them to us here, or directly to our support team.

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