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I've been using this app for about 3 years now. NoFraud saved me a lot of money specifically during the rise of credit card fraud. The customer service team is super friendly and helpful, the tech team is knowledgeable and patient. I highly recommend these guys to ALL Shopify stores!
I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!
We've been using NoFraud for a few years and would recommend it tremendously. Occasionally something will get flagged as fraudulent when it isn't, and they're very responsive and are often able to get it verified in a timely fashion.
Fool me once, shame on you. Fool me twice... actually there won't be a once or a twice because you're blocked by No Fraud.
If you exchange money for goods or services, No Fraud needs to be part of the plan. They will stop nearly all fraud, and make it too hard to come back and do more. They are excellent at this, their primary task.
Beyond stopping fraud, No Fraud is the most consistent and reliable vendor we have any type of partnership with. None of the API mess ups, missed refunds, fumbled cancels, and other poor performance we've occasionally had to have a truth-telling meeting with a vendor about. Gold standard at all nuts and bolts interactions. Excellent responsiveness to questions. And yes, nearly all fraud stopped.
We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.
Highly recommend working with them, as its saved our company 10s of thousands in fraud.
The integration is quick and easy. We have it running in our EU store for more than a year and have been quite happy with the performance and support.
NoFraud screening is very helpful in filtering potential fraudulent orders. Based on our audit, almost all Failed orders are confirmed or associated with Fraudulent orders. Since we started canceling orders that failed NoFraud's screening, we had 0 cases of chargebacks from customers. The interface is very easy to navigate and you can adjust the settings as needed. With the help of this tool, we can better focus on other aspects of order management as it eliminates the need to check each order for potential frauds. Also, Lisa of the NoFraud Team has been very helpful in answering our queries and has been very proactive in providing solutions. I love how she's very easy to interact with and fun to talk to. She makes sure that we can maximize the use of the tool and offers features to help support our business better.
This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.
Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!
We can’t say enough wonderful things about the team at NoFraud. They are extremely responsive, knowledgeable and easy to work with. The peace of mind we get from knowing that they are handling the fraud check process is invaluable. Our product has a high risk of fraud and NoFraud's system consistently delivers accurate order ratings and recommendations. We have been using the NoFraud app for about a year and highly recommend it.