NoFraud Fraud Protection

This is a nice app, has been helpful in detecting and giving us the risk associated with every order.

So far we like the app. We are not generating enough to pay 250 a month. but when we hit a certain mark per month we will upgrade our service.

This app doesn't apply to small businesses. You wouldn't know that unless you install the app and try to enable the chargeback feature. (NoFraud requires a minimum of $50,000 in monthly processing volume for chargeback protection eligibility.) This equals out to $600,000.00 annually. I think this information should be available before people install your app.

It's extremely thorough, probably the best anti fraud app out there. Wish Shopify built it into their own software, since they're the payment processor but here we are.

Highly recommend NoFraud to any eCommerce store! Our fraudulent orders have significantly decreased since adding NoFraud to our store. The app integration was super easy and our rep, Hannah has been absolutely wonderful with helping us navigate. I have nothing but positive things to say about NoFraud!

Great app providing peace of mind against fraud. Saved me £££ so far.
Easy to set up, No Fraud dashboard easy to follow to keep an eye on transactions.

Your service has been fantastic, helping put mine and my customers' minds at ease. Also your fees are not too high that micro businesses and start ups have to miss out on a decent profit

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

One of my fav apps! We are constantly targeted by online scammers and lost thousands prior to this app, we then implemented a pretty manual process to vet each credit card order that came through but very time consuming. This app does the vetting process in seconds and or if unsure they will conduct a manual review. The usual vetting takes seconds with a simple "pass or fail" tag and off you go. If for some reason they pass an order and it still gets hit with a chargeback, they credit you back! You need to have the "chargeback protection" plan in order to be covered but its totally worth it as it pays for itself.

As a small business fraud is a huge factor in our bottom line. NoFraud helped us screen fraudulent orders without making it a huge hassle at the most important part of the eCommerce process which is the checkout. We have been completely satisfied with the ease of use and the screening process used. It has helped us keep the bad guys at bay and let the valid orders through without hassle! Thank you NoFraud for providing a hassle-free service that works!

I can't speak highly enough of Shoshanah. She's been so helpful for the past year since the onboarding and as this business has continued to grow. When we first onboarded, we were getting hit with heavy fraud, and it had a really tough impact on the business. With NoFraud, we've been able to accept more orders and have the confidence that everything is as it should be when fulfilling. What separates NoFraud in my view from the rest is the caliber of support and the human review process. They have 24/7 support and you can submit a ticket with orders and get a prompt response with human review. Thank you to Shoshanah and NoFraud!

Update:
The Business Development Manager reached out to assist. The customer service was a great experience, however, I don't see the value of $50 when I can get the same for $10. That is the reason why I don't go above 3 stars for this app.

The NoFraud team is incredible to work with, and always ready at the drop of a hat to help us leverage their fraud prevention product. Highly recommend!

Their rates are half of the last company I was using and I've never had an issue with a claim. I'd recommend to try them out and get a quote for their chargeback protection.

No Fraud was really awesome! Really2 helpful. I've been attacked last June by fraudsters and this really helped us a lot to overcome the attackers! good job!

Addressed our concerns immediately and pointed out where our settings were incorrect. Extremely helpful and dedicated support team who takes your suggestions and concerns seriously.

Excellent App. I've had more than my share of chargebacks in the past and now this app looks after all of my orders without a hitch. You just enable the app and thats it.

The team at NoFraud are amazing. They have been a strong partner against the fraudsters. Right before we signed up we were hit with several thousand dollars of Mule Fraud. The addition of this app has definitely saved us money. Worth every penny. I would totally recommend them.

We had a big problem with fraud charges and chargeback and not enough resources to monitor. This app (and the great support team) was a life saver to our business!

This is a very bad app. Installing this app makes your website very slow. We have uninstalled this app, yet a lot of its code is present in our theme which has not been deleted. We had emailed him for this but we have not received any reply. VERY VERY VERY BAD!!

As a merchant in a high risk category, we're always on the look out for fraud. Nofraud has taken all the stress out of this, and the speed and response of their app is super fast, and has changed the way we handle fraud on our site for the better!

The service from the guys that run this company are awesome, fast and really understanding. Definitely recommend!

I ran Signifyd and NoFraud at the same time. My approval rate with Signifyd (Revenue) was 90.91%. The approval rate (Revenue) with NoFraud - 97.2%. Switching to NoFraud is a no-brainer.

do not use this company. took $550 from my account out of the blue. even if you get hit with a fraud case and win all they do is give you credit for service. which means you still take on all the risk. this company should change name to BigFraud. you have no control over what orders you want or dont want protection. so that means you will pay extra for paypal for no reason. customer service is a joke, 1 person show named tracy.

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Straight up if it wasn't for no fraud my store would have been shut down long ago due to chargebacks from fraudulent charges. Best solution out there, super helpful team.

NoFraud Fraud Prevention is a great fraud protection program. NoFraud has the greatest staff, they are good communicators and will help you until everything is set up. They have been excellent in getting back to me and communicating clearly on everything. There are no hidden fees, etc., they are perfect about being upfront. I think you will find NoFraud more than covers you in the fraud protection area. I would not hesitate to recommend NoFraud.

I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.

Great app! Easy to use and the team is very helpful with the implementation. Has been a huge help as we have stopped all fraudulent activity in its tracks.

Great app. Saves me a lot of money over the last anti-fraud app I used, and I feel more secure with it.

Great at working together to come up with the best strategy and rules to stop fraud at a higher scale than relying on shopify's fraud prevention whether that is through flow or any other fraud controlled app, overall it maximizes your orders without damaging ones that you may think are high risk when in actual fact shopify should be marking them as low.

This app has helped us tremendously by catching, canceling and refunding the fraudulent orders before they make it to our fulfillment center console. We are very pleased with NoFraud!

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Incredibly fast and personal service. Can't beat this app. Wish I had downloaded months ago. Thank you!

so far above and beyond im having a fraud outbreak from chicago with multiple attackers. so far they've saved me over a thousand dollars and more to come im sure. all this within my first week, good lord.

Switched to NoFraud from another large competitor. We're saving time, money, but best of all is their acceptance rate which we find to be a significant improvement. We can truly trust that if NoFraud says it isn't good, that it probably isn't! Very happy with the service.

Have had this service now for a short while and I have noticed a significant difference. This is probably by far the best service to use for credit card fraud protection. I signed up with Signifyd a while back which was proven to be a complete joke, and absolutely useless. Nofraud goes far and beyond to protect you from fraudsters. I wish I had found them much sooner.

NoFraud has been a lifesaver. They stopped a fraudulent order for $1,000 just days after we signed up. A must have.

I believe this app is so valuable because it works, it has a very strong AI which is different than the others. This app can catch fraud others can't. Although some others provide money back if a fraud-person / criminal steals from your website and steals from other IDs, this app prevents the headache from happening in the first place. It's always better to maintain a good record and not entertain, wasted time from fraudsters. Go with this app, it's worth it.

They were able to win us over with there support and also competitive pricing there competitor couldn't match there pricing so we went with NoFraud.

Went through the Trial. As we do Dropshiping this has helped keep the money in-house vs losing it to scammers and fraud artist.

NoFraud is such a good app to have on your store especially if you’re a first time business owner. Within the first few weeks of installation, I was alerted about a fraudulent order and I solved the situation immediately thanks to NoFraud. definitely would recommend.

Excellent app, very simple to deal with. I have used it in recent months and have not had any problems. I recommend.

I Love it! It is working great! We were getting a lot of high risk orders and now they are being rejected inmediately by this app! Thank you

NoFraud immediately started catching fraudulent orders that could've resulted in chargebacks and losses. Since installing their app, we have not had any issues with fraud and are continuing to add information to the settings in NoFraud to eliminate fraud altogether. Thank you!

Just installed this--and No Fraud stopped a cc transaction within an hour of installing the app.. I am in the trial period--but must say that this app is one of the best. A must have for any store. I am VERY satisfied with the app. Alot less worry on chargebacks--what a relief! Its been 2 weeks and if this had a ten star rating system, i would give it a 15. This is a must for any business-this app is by far the best and it has picked up all high risk orders that were placed on my store. These guys are a lifesaver!

8/19/17 UPDATE- I had orders prior to installing this app. ALL came back as chargebacks-all were green checked thru shopify as good to go--over $3500 in chargebacks. Shopify only has limited processing for orders--do yourself and your business a HUGE favor and get this app. It is very stressful dealing with these chargeback orders, because this money comes out of your pocket--protect yourself and get this app.

NoFraud finds the fraudulent transactions with much less false positive than any other system I've tried.

Not all is perfect, but the above is true - and that's what's most important to me.

Adrien at Foobot

NoFraud has been excellent in helping us manage fraud (particularly for international orders).

It has been excellent for us as we don't want waste time (and money) dealing with chargebacks.

I would also note that the customer service is exceptional and their team has really helped us.

This app is a lifesaver. especially in niches where the average order size is large(Ours is around $160). On the first month, the app already covered 4 months ahead.

Customer support team are actually supporting and they're all very nice and effective.

Thanks!

NoFraud saved our butt - we had a fraud attack where we are getting multiple fraud orders everyday. They were great and from day one started taking care of our problem and by end of the week, the fraud stopped. I would highly recommend their service, plus they provide one of the better value in the industry.

We have been using NoFraud on another platform for a while now and this is hands down the best money spent. Orders we would have turned away are approved and already we see a difference in our sales. Once you get a charge-back you are always shy about accepting an order your not sure about but with NoFraud those worries are GONE!!! Plus the person we had checking orders, besides missing things on occasion (human error) is no free to do other things. An EXCELLENT MUST HAVE APP.