NoFraud Fraud Protection , 167 recensioner

Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 6 oktober 2023

We've been long-time users of NoFraud and have generally been pleased with their services. Recently, we've observed some delays in support response times, which gave us a moment's pause. However, after communicating with their team, it seems that they are aware of the issue and have plans to improve their helpdesk system. We're optimistic that these changes will enhance our future interactions with them. Looking forward to a return to the quick and efficient support we've come to expect.

Redkey USB
Nästan 4 år användning av appen
Redigerat 2 december 2021

Update 12/2/21: The NoFraud team reached out to me quickly through multiple sources after seeing my post and provided timely follow-up service to ensure my issue was handled. Exceptional customer service is clearly a high priority for this company. I used the Get Support feature for help with our store over a week ago. I have not received a response, and can't find a contact number or direct email address for assistance.

All About Fabrics
Ungefär ett år användning av appen
NoFraud, LLC svarade 24 november 2021

Hi, thank you for your review. We are sorry that you had trouble getting a hold of us as we do everything we can to try and make it as easy for our clients and prospects to contact us by the method that they feel comfortable.

In the future, please feel free to email or visit our contact us page,, where you can submit a web form or call us using the number listed. We have it clearly listed on our site as phone support is available during our business hours.

In the meantime, we have reached out to you through phone and email so if you have any questions please feel free to respond to those messages and we will get back to you as soon as possible.

18 juli 2017

I'm one of their earlier customers. I made the switch to nofraud because of their better % pricing of chargeback insurance compared to their competitors, but they no longer offer this to me (due to my high $ amount transactions...I guess even for them it is too much risk and won't be profitable). So, I'm currently not paying for chargeback insurance because they either don't offer it to me anymore or because it is too expensive in my opinion (I forget, haven't looked at their policies in awhile), but we're on their "per transaction fee" model in which they just give me their recommendation of if they would recommend proceeding with the order. I like that they have some code that I put on my website for customer's to read me a unique number that basically informs nofraud of the customer's IP address (so they can use this as evidence of the customer's location when they are placing a phone nofraud can replace my or my employee's IP address who are entering the order with the person's IP address who is placing the order).

10 månader användning av appen
6 juni 2022

So far we like the app. We are not generating enough to pay 250 a month. but when we hit a certain mark per month we will upgrade our service.
5 månader användning av appen
Redigerat 13 mars 2018

Was great while it lasted, but then it stopped working - we are getting amazing support, and hope to get it running again soon.

5 månader användning av appen
23 maj 2022

The team at NoFraud has been extremely helpful in getting our site up and running with their app. They're very responsive and so far, everything has been seemless. We had a previous fraud prevention tool that required our team to review but NoFraud takes all the heavy lifting. Highly recommend!

The Laundress
2 månader användning av appen
5 januari 2021

Seems to be good. Though I find this part a bit misleading... The first listing under their FEATURES: "*Chargeback Protection: Should a fraud chargeback occur on an order NoFraud passed, NoFraud will reimburse you for the full chargeback amount. Minimum volume required for Chargeback Protection eligibility." This is only true if you have transactions over $50,000 per month (I assume this is USD?) & pay their fees, which is not transparent. Not so cool.

Heater and Spa Parts
En dag användning av appen
NoFraud, LLC svarade 11 januari 2021

Thank you for your review!

We went ahead and clarified that detail in the app store listing. We appreciate your feedback and thank you for bringing that up.

Please note that NoFraud will work with companies of any size on a non-guaranteed plan.