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This is a very bad app. Installing this app makes your website very slow. We have uninstalled this app, yet a lot of its code is present in our theme which has not been deleted. We had emailed him for this but we have not received any reply. VERY VERY VERY BAD!!
Thank you for your review.
We'd like to address all three of your concerns:
1. Site Speed: NoFraud audits the effect of its app on site speed at least weekly. Our latest ...
NoFraud is a huge time saver and money maker for us. No fraud increased in our sales by allowing us to ship orders we weren't sure about and stops orders we thought are good. Completely automated and easy to install and use.
I used it during trial period but as a small business owner I didnt qualify for their chargeback protection so I did not continue with them.
Thank you for your review.
NoFraud will screen transactions for businesses of any size. We are happy to continue screening your orders for fraud until your business meets our ...
No documentation/YouTube tutorials, extremely overwhelming app. Cancels orders that aren't classified by Shopify as High Fraud but does its own classifications. So basically it cancelled orders from people that weren't trying to scam us but due to not finding the button to activate the automatic cancellation of fraud orders (main feature in my opinion) the orders that were fraud, slipped through. ...
Thank you for your review. Let's address both points you bring up in your review:
Documentation: NoFraud provides extensive documentation in its Help Center that covers every ...
I would not recommend, to many issues to get setup.
Install script on all your pages what I think is to invasive to customer.
Thank you for taking the time to provide feedback on your experience. We love that you take privacy as seriously as we do.
On that note, we want to reassure you that the ...
Seems to be good. Though I find this part a bit misleading... The first listing under their FEATURES: "*Chargeback Protection: Should a fraud chargeback occur on an order NoFraud passed, NoFraud will reimburse you for the full chargeback amount. Minimum volume required for Chargeback Protection eligibility." This is only true if you have transactions over $50,000 per month (I assume this is USD?) ...
Thank you for your review!
We went ahead and clarified that detail in the app store listing. We appreciate your feedback and thank you for bringing that up.
Please note that ...
It's extremely thorough, probably the best anti fraud app out there. Wish Shopify built it into their own software, since they're the payment processor but here we are.
This app doesn't apply to small businesses. You wouldn't know that unless you install the app and try to enable the chargeback feature. (NoFraud requires a minimum of $50,000 in monthly processing volume for chargeback protection eligibility.) This equals out to $600,000.00 annually. I think this information should be available before people install your app.
Hi, thank you for leaving us a review. I think there is a misunderstanding about our pricing though. We have chargeback protection options for all sizes of businesses. Within ...
This app does not even work after installation. I keep getting this error when signing up for an account: You had some validation errors Phone Number is invalid
There's not even any option to input a phone number during registration, so I can't even set up an account. What a waste of time
Thank you for your review; your feedback is incredibly helpful to understand where we can make improvements. While we strive to make our app as easy to deploy as possible and ...
This app has helped us tremendously by catching, canceling and refunding the fraudulent orders before they make it to our fulfillment center console. We are very pleased with NoFraud!