Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning. It's praised for its ability to quickly identify potential risks, reducing chargeback rates and saving resources. The app's setup is straightforward, and its manual verification process is efficient. Merchants appreciate the increased approval rates and reduced operational time it provides. Customer support is described as prompt and knowledgeable. The app is seen as a lifesaver, preventing fraudulent orders and saving businesses significant money. It's also appreciated for its seamless platform and high level of protection against fraud.

May 26, 2020

Solid product and rockstar rep!

We got our hands held during the free trial, and the NoFraud rep was super knowledgable, giving us insights and relevant info to our business case(s).

The app works as advertised, really flexible and extensive with features. Totally recommend!

310 Nutrition
United States
About 1 month using the app
November 13, 2019

As a merchant in a high risk category, we're always on the look out for fraud. Nofraud has taken all the stress out of this, and the speed and response of their app is super fast, and has changed the way we handle fraud on our site for the better!

The service from the guys that run this company are awesome, fast and really understanding. Definitely recommend!

MUTStore
United States
24 days using the app
March 4, 2022

Normally not one to write reviews but absolutely must applaud NoFraud. I switched over from a big name competitor that dropped the ball huge on support. I've had no such issues with NoFraud — their support agents has been super responsive. The sales folks answered my every detailed question — even digging into API documentation. Their onboarding team was top notch. I was up and running super quick! Very happy.

Hak5
United States
15 days using the app
December 28, 2017

This app is a must! They have the best customer support, and their app really works! They even do reviews by phone on medium risk orders, in order not to just discard an order that could be legit.
Don't waste your time and money on a different app. This app is amazing and well priced!

Littlecanadians
Canada
15 days using the app
Edited January 28, 2021

We love this product. Prior to Shopify’s product, we were using one of the bigger players in the market , which was expensive and hard to navigate & use – especially for our customer service agents. What we love about NoFraud so far: -Easy to use and understand
-Great dashboard
-Visibility of a human checking up on a questionable order
-Whitelisting IP addresses for telephone orders
-Support for non credit card orders Recommend!

Lifeline Skin Care
United States
14 days using the app
Edited July 14, 2020

This is excellent! I have been using them for over 4 years and they saved me over 60,000.00 in fraudulent transactions. They will catch those thieves that hit you site and they even guarantee it!! They have even proved it! I love working with these guys. They are very responsive and you don't have to worry about your online busy from fraud anymore. It is really peace of mind! I have multiple site and I use these guys for all my site. There negative I can say about these guys. They really are the best.

Phoenix international wine and spirits
United States
14 days using the app
Edited January 29, 2020

By the end of 2019 we were getting a huge spike of dodgy orders, and we didn't know what to do with them. Luckily I found NoFraud in the Shopify App store with 4.9 stars and many reviews - and as I write this, they are completely true. Recommended!

Paperlike
Germany
13 days using the app
November 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Uqora
United States
12 days using the app
February 17, 2022

It's extremely thorough, probably the best anti fraud app out there. Wish Shopify built it into their own software, since they're the payment processor but here we are.

Los Angeles Hydrojet
United States
12 days using the app
May 27, 2021

NoFraud is a huge time saver and money maker for us. No fraud increased in our sales by allowing us to ship orders we weren't sure about and stops orders we thought are good. Completely automated and easy to install and use.

PerfumesAmerica.com
United States
1 day using the app