Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning. It's praised for its ability to quickly identify potential risks, reducing chargeback rates and saving resources. The app's setup is straightforward, and its manual verification process is efficient. Merchants appreciate the increased approval rates and reduced operational time it provides. Customer support is described as prompt and knowledgeable. The app is seen as a lifesaver, preventing fraudulent orders and saving businesses significant money. It's also appreciated for its seamless platform and high level of protection against fraud.

November 6, 2019

Amazingly powerful app and great support team. An inexpensive way to secure your site! We love working with them.....and No Fraud actively works alongside companies for maximum effect on both current and potential future fraud activity.

AmFed Coin& Bullion
United States
Almost 4 years using the app
July 24, 2017

NoFraud finds the fraudulent transactions with much less false positive than any other system I've tried.

Not all is perfect, but the above is true - and that's what's most important to me.

Adrien at Foobot

Foobot
United States
Almost 4 years using the app
February 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Flyp Nebulizer
United States
Almost 4 years using the app
July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

Need Direct
United States
Over 3 years using the app
January 15, 2018

No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.

D2ichi
United States
Over 3 years using the app
August 21, 2018

Great protection and best customer service!

Loyallux
United States
Over 3 years using the app
February 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

HEMPER
United States
Over 3 years using the app
June 3, 2020

Great app! It has saved us a lot in potentially fraudulent orders being fulfilled. Their customer service team is quick to reply with solutions and is very hands on. Couldn't be more happy we started!

EVLUTION NUTRITION
United States
Over 3 years using the app
November 20, 2020

Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!

Laura James
United Kingdom
Over 3 years using the app
July 9, 2021

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

Quality Cellular Parts
Canada
Over 3 years using the app