Wyllo

We've been using Wyllo (formerly NoFraud) for several years and have had a great experience. The platform has helped us reduce fraud and chargebacks while allowing legitimate orders to be approved with confidence, which has been a huge benefit for our team.

The process is straightforward, easy to manage, and their support team has always been responsive and helpful whenever we've had questions or needed assistance. Having Wyllo handle fraud screening has allowed our customer service team to focus on taking care of customers instead of spending time manually reviewing high-risk orders.

Overall, it's been a valuable tool for our business, and we would recommend it to other Shopify merchants looking for a reliable fraud prevention solution.

Outstanding Fraud Protection with Exceptional Results

We've been selling online since 2006, and using this fraud protection platform has been one of the best operational improvements we've made. Since implementing it in 2020, we've seen a significantly higher percentage of verified transactions and approved orders while maintaining an extremely low number of manual reviews and chargeback requests.

One of the biggest benefits has been the confidence it gives our team. Legitimate customers experience a smoother checkout process, and fraudulent transactions have been virtually eliminated. The system is accurate, reliable, and has dramatically reduced the amount of time our staff spends reviewing questionable orders.

If you're looking for an e-commerce fraud solution that increases approvals while minimizing chargebacks and manual intervention, I highly recommend this platform. It's been an invaluable tool for our business and has helped protect our online store while supporting continued growth.

Wyllo has become an essential part of our fraud prevention strategy and has significantly reduced the amount of manual review our team needs to perform.

The integration with Shopify is seamless, and the real-time decisions give us confidence to fulfill legitimate orders quickly while filtering out high-risk transactions. Beyond preventing chargebacks, it has helped streamline our operations by allowing our customer service and fulfillment teams to focus on genuine customers instead of spending time investigating suspicious orders.

What truly sets Wyllo apart is the partnership behind the service. Like any platform, there can be occasional challenges or edge cases, but their team has always been responsive, accommodating, and willing to work alongside us to find the best path forward. They don’t just provide support - they listen, collaborate, and make us feel that our feedback genuinely matters.

We’ve always felt heard, and that collaborative approach makes it feel like we’re growing together rather than simply being another customer. We’re excited to see what’s next and look forward to future features and enhancements as Wyllo continues to evolve. It’s great to work with a team that is truly invested in its customers’ success.