NoFraud offers Chargeback reimbursement, eliminates the overhead costs of an in-house fraud prevention solution.
NoFraud has the capability of accepting orders that other solutions reject due to suspicions of fraud with Cardholder Verification.
NoFraud eliminates manual review and decreases customer friction by providing instant decisions.
Sobre NoFraud Fraud Protection
NoFraud is the highest rated fraud prevention app in the Shopify app store. Our customers love us for our precision in fraud detection and our excellent customer service.
What Does NoFraud Do?
NoFraud offers eCommerce fraud prevention through real-time virtual identity verification. We deliver individual, real-time decisions for each transaction (Pass/Fail) using thousands of data points and virtually every fraud detection technology available.
The solution is fully automated and managed by in-house experts, requiring no input from the merchants. All review is managed internally by NoFraud.
How NoFraud Works:
When the NoFraud extension is enabled, transactions will be sent to NoFraud for fraud screening after the customer’s transaction has been placed.
NoFraud gives you actionable responses you can rely on: Pass or Fail. There are no scores to analyze or rules to configure. You can decide to manually cancel the orders we flagged as fraud (“Fail”) or you can automatically cancel the fraudulent orders. We offer flexible integration options to be compatible with almost every third party fulfillment company's workflow.
For transactions where a high risk transaction has validation potential, NoFraud provides cardholder for verification by our U.S.-based team of fraud analysts. This allows NoFraud to approve high risk transactions that other solutions would decline. There is no need to gather evidence on why you believe that transaction is valid - the review is triggered automatically as soon as the order comes to NoFraud. Once completed, you will receive an email with the transaction’s updated status and the order will automatically be updated with NoFraud's final decision.
*Chargeback Protection: Should a fraud chargeback occur on an order NoFraud passed, NoFraud will reimburse you for the full chargeback amount. Minimum volume of 50K in monthly sales required for Chargeback Protection eligibility.
*Flexibility on which orders to screen: You can choose to include or exclude non-credit card transactions (Paypal, Amazon Pay).
*Customer Managed Blocklist and Allowlist (can be used for non-fraud related purposes ex: block customers that keep buying and returning product)
*Customized Review Process: adjust your review settings to suit your company's preferences
*Ability to cancel fraud orders before 3rd party order fulfillment company processes orders (please the third screenshot for that workflow)
*Phone & Email support: communicate with our fraud analyst team 24/7
*Detailed reporting on order statuses, review results, fraud attempts and more
*Phone Order Screening
*No Chargeback Protection fees on cancelled orders
*Flexible pricing plans available: reach out to NoFraud for more detail
*2 week free trial
- Bold Subscriptions,
- One Click Upsell
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Grátis para instalar
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A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
Avaliações mais recentes
This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.
This is some of the best money we have ever spent. Integrating the app was quick and smooth, the support is fantastic and far superior to the service offered by some of their competitors. Our fraudulent orders have dropped by almost 60% since integrating NoFraud. If you're accepting credit card payments online, you can’t afford not to get them! NoFraud recently rolled our a service called "Chargeback Management Tool" which we have enrolled, the tool allows us to automate all disputes to be handled by the NoFraud team and free up our team's time in handling more important tasks. Well done NoFraud team!
All About Fabrics
Update 12/2/21: The NoFraud team reached out to me quickly through multiple sources after seeing my post and provided timely follow-up service to ensure my issue was handled. Exceptional customer service is clearly a high priority for this company. I used the Get Support feature for help with our store over a week ago. I have not received a response, and can't find a contact number or direct email address for assistance.
Resposta do desenvolvedor
Hi, thank you for your review. We are sorry that you had trouble getting a hold of us as we do everything we can to try and make it as easy for our clients and prospects to contact us by the method that they feel comfortable.
In the future, please feel free to email email@example.com or visit our contact us page, www.nofraud.com/contact, where you can submit a web form or call us using the number listed. We have it clearly listed on our site as phone support is available during our business hours.
In the meantime, we have reached out to you through phone and email so if you have any questions please feel free to respond to those messages and we will get back to you as soon as possible.