Notify! Back in Stock|PreOrder
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Had mason as customer support, highly recommended, very good service
This was such an easy app to get up and running. The app team assisted with transferring data from our previous app to this one, so that was an easy process for us. And we started receiving preorders within hours of installing - which was our main reason for downloading this app. Definitely recommend to anyone looking for a reliable back in stock notification and preorder app.
We recently started using the app and are very satisfied - super practical and simple. But the best thing about it is the technical service. We had a problem with the pre-order function in our store and the guys intervened immediately and solved it in no time at all. Absolutely top, I can only recommend it!
Good overall App for the notifications on out of stock products. The email, SMS integrations are great. We particularly like the fact "add to cart" buttons can be switched to "Notify Me" or any other custom CTA.
The preorder setup could be improved, It's hard to sync preordered items with our shipping system. We lost track of a lot of the orders. Perhaps creating a new order ID for preordred items, separate from the existing order would be more effective.
There is also no option to add separate messages for each product on preorder. Eg we had a product on preorder due in on X date and another on Y date, but we could only display one date for all.
customer service is good, would recommend if improvements are made to preorders.
Delaram, Melika and her team were super helpful to setup the app, and were very responsive to my questions and requests. All in all the app is great and would definitely recommend it.
Aliya was super helpful setting up my pre order function for my Shopify website - 10/10 would use therm again!
Just started the trial but so far customer service has been great and app is easy to use!
The support team are so helpful when you run into issues, thank you!
Truly top notch customer service! Really grateful for the consistently speedy response time, the full troubleshooting of areas I was struggling in with set up, and the extra support to get the app completely streamlined. It's not often enough that chat bubbles are this helpful so I'm really grateful.
Fanastic app, does exactly what i need and the service was amazing!! highly recomend!