리뷰 (28)
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평점별
So far I love this vendor and their mix on sustainable and tasteful items
Thank you so much for your positive review! We’re thrilled to hear that you love our mix of sustainable and tasteful items. Your support means a lot to us, and we’re committed to providing products that you can feel good about. We look forward for a long-term cooperation with you.
Best regards,
Anton
NovaTomato Team
I would recommend this app to anyone looking for reliable print on demand polos for their shopify store. The material and print quality are both fantastic. Customer service is very helpful and responds in a timely manner. The design software is easy to use. I've had no complaints with NovaTomato and will continue to use them for my store.
Thank you for your wonderful feedback! We assure you that we will continue to provide premium quality products and exceptional services to both you and your customers. We are excited about the opportunity to build a long-lasting business relationship with you.
Best regards,
Anton
NovaTomato Team
High quality items and great production platform make Nova Tomato a first choice for me~ I am pleased with everything so far!
Thank you for your wonderful feedback! We assure you that we'll continue to provide premium quality products that your customers will love! We hope you continue enjoying our services!
Sincerely,
Anton
NovaTomato Team
Love the quality of the merchandise! Most comfortable polos I own! Just make sure your designs are spot on before you purchase.
Thank you for your review! We appreciate your positive feedback regarding the quality of our products, especially the comfort of our polos. We understand the importance of ensuring accurate designs, and we will continue to strive for excellence in this area. Your feedback is valuable to us. Thank you for your support!
Best regards,
Anton
NovaTomato Team
Fantastic quality polos. Very pleased with the design tool and ability to upload my own designs. Only thing I can ask for is better mock up models but overall I highly recommend Novatomato
Thank you for your wonderful feedback! We're dedicated to listening to our customers and your feedback with our current mockups are forwarded to our assigned team for future improvements. We appreciate your support to our products and services and we look forward to being in business with you for a long time.
Best regards,
Anton
NovaTomato Team
After searching and searching for a POD that does AOP on Polos, I finally found NovaTomato! The eco-friendly products are an extra selling tool, and the quality of the shirts is the BEST I have tried from multiple vendors on here. If you want to sell PREMIUM clothing, this is the place (albeit, you do pay more for the product). The turn around times are quick, the printing is immaculate, and the customer service team is the BEST. They found a minor issue on 5 of my patterns, proactively fixed them and sent me the edited files, and made me aware of the issue same day. The clothing design tool is one of the best I've used, and it even has a great AI feature to randomly create patterns for you! Their product catalog is growing weekly it seems, and I can't wait to see more from them in the future! NOTE: The polos do run 1 size smaller than American average, I just place a alert in my website for potential customers, and it has been working well so far!
Thank you so much for your wonderful feedback. We appreciate your valued time and effort to give us a very informative review. As we promised to provide exceptional assistance and support, we oath to continue providing our best for your business. It is true that we launch new products from time to time and we are grateful for your effort in keeping your end updated with our new releases. If you will need any immediate support, please do not hesitate to contact us through support@novatomato.com or by chat. Serving you at our best is truly our honor.
Sincerely,
Anton
NovaTomato Team
Would like to ship to more countries
Thank you for taking the time to leave us a review. We appreciate your feedback and understand your desire to ship to more countries.
We constantly strive to expand our shipping capabilities and reach new destinations. We are actively working on expanding our shipping options to include a wider range of countries. Please rest assured that we are committed to improving our services to better meet the needs of our customers.
In the meantime, if you have any specific shipping demands for a particular area or country, please don't hesitate to reach out to us. We value your input and would be happy to explore any possibilities to accommodate your requirements.
We appreciate your patience and understanding. We value your feedback and look forward to serving you better in the future.
Best regards,
Anton
NovaTomato Team
Well, the design lab is great in theory, but the colors on the mock ups DO NOT match what actually comes on the products. And it's not even close. Then there's the sizing chart. Pay very close attention to that. I ordered the largest polo shirt they offer and it was at least two sizes smaller than what would fit me. I spent countless hours designing almost 100 products for my store and now can't use any of them.
Don't bother with customer service, they will just give you the runaround and ask you a million ridiculous questions and then tell you you're just out of luck if you want a refund.
I could have probably dealt with the color issues, but the tiny sizes the garments come in puts this company that I had high hopes for in the "nope" bucket.
We appreciate your valuable feedback and sincerely apologize for the issues you encountered with our products. We deeply regret that they did not meet your expectations. We understand your concerns regarding color accuracy, as it can be challenging to achieve a perfect match due to various factors such as display monitor settings and fabric variations. Nevertheless, we are committed to improving in this aspect.
Please be assured that we are actively addressing the sizing concerns raised by our customers. Our products are produced in accordance with our size chart. We greatly value customer feedback and take it seriously as we continuously strive for improvement.
We're sorry to hear about your customer service experience. Your input helps us improve, and we hope to have another chance to meet your expectations in the future. Thank you for your patience and understanding.
Sincerely,
Anton
NovaTomato Team
Oh my god
First of all this application is a dream, it is really very cool, the products seem to me to be of high quality and the help is fast and wonderful, I fully recommend this application, it provides you with many areas and a lot of high-quality options
Thank you
Thank you for that wonderful feedback! We appreciate your kind words and we assure you that we will continue to provide premium quality services, assistance and top of the line products. We are looking forward to serving your customers soon with your amazing designs! We hope you continue enjoying our services!
Sincerely,
Anton
NovaTomato Team
I like the app and the products. The app is very intuitive, no tutorials required although they are available. Help is offered freely.
Thank you for wonderful feedback. We appreciate your kind words and it is our main goal is our customers satisfaction, not only with our premium quality products, website access and interface but also with our exceptional assistance throughout every process. We will continue to provide our best to serve you and your customers with high efficiency. We hope you continue enjoying our services!
Sincerely,
Anton
NovaTomato Team