리뷰 (28)
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평점별
Very easy to use website and great selection of products.
Polos came out amazing!
Colors were vibrant and delivery was quicker than I've had with other sites.
Thank you for your feedback! We're thrilled you had a positive experience using our website and were satisfied with our product selection. We take pride in delivering high-quality products, and it's rewarding to hear your feedback. Our team works diligently to ensure our printing and production processes yield excellent results, and make every effort to fulfill orders promptly without compromising on quality.
We appreciate your support and look forward to serving you with even more fantastic products in the future!
Best regards,
Anton
NovaTomato Team
Tried many POD, but I have never seen such high-quality service. My imagination can run wild with this website, they have brilliant designs and a pattern generator feature. Very good service by team Novatomato!
Thank you for your wonderful feedback. We have provided our best efforts to give exceptional services and premium products and we promise to continue this aspect as we grow. All our teams have exerted great efforts and talents to build our website and we appreciate your feedback with this. Please take note that in case you have any questions or you will be needing our assistance, you may contact us through support@novatomato.com and we will be reaching out to you as soon as possible.
Sincerely,
Anton
NovaTomato Team
It was great very easy to use It downloaded very quik and i am for sure going to be using this a lot in the future
Thank you for giving us a review! We do appreciate your valued time and effort to share your review with us and the community. Your satisfaction is important to us, your feedback, and suggestions are appreciated and help us deliver a better customer service experience. Thank you for making it NovaTomato.
Sincerely,
Anton
NovaTomato Team
Really beautiful elegant and resourceful! Great time designing cant wait to launch my store! Thank you all!
Thank your for your wonderful feedback! With your kind words, we are more eager to provide exceptional assistance and services as well as premium quality products! We assure you that we will aim to reach your customers with satisfaction on the products that they will order from your store! Kindly let us know any questions or feedback you want us to address and you may email us at support@novatomato.com. Have a great day!
Sincerely,
Anton
NovaTomato Team
I like their customization option. They give fast shipping and provide value for your money, and their customer service was beyond my expectation. Super helpful, nice, and polite, Thank you team Novatomato for helping me.
Thank you for giving us a review! We assure you that we will continue to provide exceptional service and an accessible interface. Customer satisfaction is important to us, and all your feedback and suggestions are appreciated and help us deliver a better experience. We hope you continue enjoying our services!
Sincerely,
Anton
NovaTomato Team
Still learning i wish we can custom the label. and better price and background remover we help alot with the logo
Thank you so much for your feedback! Good news! You may use you brand logo to be printed on the Wash Label and Hang Tags. Also, uploading images and removing the background in the process is possible! We hope to be in touch with you for further assistance with our features that you will sure love! Kindly let us know any questions or feedback you want us to address and you may email us at support@novatomato.com. Have a great day!
Sincerely,
Anton
NovaTomato Team
starting new clothing business seeing where I end up in a couple years, i have a love for designing and I want to create something that everyone love.
Thank you for your feedback! We appreciate your valued time and effort in giving us your review. As always, we aim to provide the best products and customer service to all our customers and we will constantly improve both our catalog and customer service to even greater heights. We are truly grateful for your support of our platform.
Sincerely,
Anton
NovaTomato Team
Well, the design lab is great in theory, but the colors on the mock ups DO NOT match what actually comes on the products. And it's not even close. Then there's the sizing chart. Pay very close attention to that. I ordered the largest polo shirt they offer and it was at least two sizes smaller than what would fit me. I spent countless hours designing almost 100 products for my store and now can't use any of them.
Don't bother with customer service, they will just give you the runaround and ask you a million ridiculous questions and then tell you you're just out of luck if you want a refund.
I could have probably dealt with the color issues, but the tiny sizes the garments come in puts this company that I had high hopes for in the "nope" bucket.
We appreciate your valuable feedback and sincerely apologize for the issues you encountered with our products. We deeply regret that they did not meet your expectations. We understand your concerns regarding color accuracy, as it can be challenging to achieve a perfect match due to various factors such as display monitor settings and fabric variations. Nevertheless, we are committed to improving in this aspect.
Please be assured that we are actively addressing the sizing concerns raised by our customers. Our products are produced in accordance with our size chart. We greatly value customer feedback and take it seriously as we continuously strive for improvement.
We're sorry to hear about your customer service experience. Your input helps us improve, and we hope to have another chance to meet your expectations in the future. Thank you for your patience and understanding.
Sincerely,
Anton
NovaTomato Team
Absolutely loving the app. I'm especially loving the Paternize tool, since I'm working with seamless, repeatable patterns. Looking forward to ordering samples.
Thank you for giving us a review! We are glad you loved our patterns as we are really proud that we have given our best to provide great designs and pattern choices. We’re doing our best to make sure you have the best designing experience for your products. We hope you continue enjoying our services!
Sincerely,
Anton
NovaTomato Team
Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!
We are delighted to announce that we have expanded our shipping services to include Hawaii. You should have also received an email from us regarding this update.
We sincerely appreciate your patience and understanding throughout this process. Rest assured, we remain committed to delivering premium quality products and exceptional service to both you and your customers. We hope that you continue to enjoy our services.
Sincerely,
Anton
NovaTomato Team