Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 5, 2024

Would like to ship to more countries

CT Store
Hong Kong SAR
About 1 month using the app
NovaTomato replied March 7, 2024

Thank you for taking the time to leave us a review. We appreciate your feedback and understand your desire to ship to more countries.

We constantly strive to expand our shipping capabilities and reach new destinations. We are actively working on expanding our shipping options to include a wider range of countries. Please rest assured that we are committed to improving our services to better meet the needs of our customers.

In the meantime, if you have any specific shipping demands for a particular area or country, please don't hesitate to reach out to us. We value your input and would be happy to explore any possibilities to accommodate your requirements.

We appreciate your patience and understanding. We value your feedback and look forward to serving you better in the future.

Best regards,
Anton
NovaTomato Team

May 30, 2023

Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!

Silver Fox Luxury LLC
United States
4 months using the app
NovaTomato replied June 1, 2023

We are delighted to announce that we have expanded our shipping services to include Hawaii. You should have also received an email from us regarding this update.

We sincerely appreciate your patience and understanding throughout this process. Rest assured, we remain committed to delivering premium quality products and exceptional service to both you and your customers. We hope that you continue to enjoy our services.

Sincerely,
Anton
NovaTomato Team