NovaTomato: Print On Demand

NovaTomato: Print On Demand

Free to install. Additional charges may apply.
Rating (4.0)
Reviews
Developer

About this app

Launched

July 13, 2021

Languages

English

Works with

Squarespace, WooCommerce, Wix, PayPal, Credit Card

An innovative POD platform. NovaTomato helps creators build fashion brands in a sustainable way.

NovaTomato aims to leverage technology to disrupt the traditional fashion industry. We provide access to leading retail brands’ suppliers to help creators build fashion brands with premium sustainable products without inventory investments and supply chain hassles.

NovaTomato aims to leverage technology to disrupt the traditional fashion industry. We provide access to leading retail brands’ suppliers to help creators build fashion brands with premium sustainable products without inventory investments and supply chain hassles. more
  • AI powered design lab with a comprehensive pattern library
  • Sustainable, eco-friendly products, safe inks, and plastic-free packaging
  • Premium quality fabric, high performance clothing and unique designs
  • Custom branding with wash labels, hang tags, packing slips and more
  • Exceptional customer support from a dedicated success team

Pricing

Free to install

Additional charges may apply when fulfill the dropshipping orders

Free to install

Additional charges may apply when fulfill the dropshipping orders

All charges are billed in USD. See all pricing options

23 reviews

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
September 4, 2023

Great high quality eco friendly products. I was really impressed but the quality and comfort of the fabric even though it is made from recycled plastic. The app is also super easy to use. Great interface and great comprehensive design lab.

Pretty Good Amateurs
Canada
3 months using the app
NovaTomato replied September 6, 2023

Thank you for your wonderful feedback! We appreciate your comments about our products and highlighting our sustainable and environment friendly products. We assure you that we will continue to provide premium quality products and exceptional services to you and to your customers. We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

September 22, 2023

Very disappointing from a designer's perspective. Most of the products do not have extensive size choices even if there are many so-called size options, and most are "Out of Stock" and have been for months. Not impressed. I am not addressing the quality of the "merch" as the app never had enough design mojo to bother ordering samples. Also, bringing anything to the attention of customer care led to repeated and repeated emails wanting to know "How are we doing?" Not so good, try offering products that are in stock or quit bothering to offer them. And get off your "tiny people" notions of fashion, please.

River Jade Smithy
United States
3 months using the app
NovaTomato replied September 26, 2023

We apologize for any disappointment you experienced as a designer. We understand the importance of offering a wide range of sizes and acknowledge that we have fallen short of your expectations. We regularly update our product offerings, so please stay tuned with us.

We also appreciate your feedback on our design options and Customer Care emails. Your input is valuable, and we will strive to enhance our offerings and communication. Thank you for bringing these concerns to our attention as we continuously work to improve the customer experience.

Sincerely,
Anton
NovaTomato Team

June 26, 2023

Very easy to use website and great selection of products.
Polos came out amazing!
Colors were vibrant and delivery was quicker than I've had with other sites.

Sliced Golf
United States
6 months using the app
NovaTomato replied June 27, 2023

Thank you for your feedback! We're thrilled you had a positive experience using our website and were satisfied with our product selection. We take pride in delivering high-quality products, and it's rewarding to hear your feedback. Our team works diligently to ensure our printing and production processes yield excellent results, and make every effort to fulfill orders promptly without compromising on quality.

We appreciate your support and look forward to serving you with even more fantastic products in the future!

Best regards,
Anton
NovaTomato Team

September 6, 2023

Well, the design lab is great in theory, but the colors on the mock ups DO NOT match what actually comes on the products. And it's not even close. Then there's the sizing chart. Pay very close attention to that. I ordered the largest polo shirt they offer and it was at least two sizes smaller than what would fit me. I spent countless hours designing almost 100 products for my store and now can't use any of them.

Don't bother with customer service, they will just give you the runaround and ask you a million ridiculous questions and then tell you you're just out of luck if you want a refund.

I could have probably dealt with the color issues, but the tiny sizes the garments come in puts this company that I had high hopes for in the "nope" bucket.

Mulligan-Mafia
United States
About 1 month using the app
NovaTomato replied September 8, 2023

We appreciate your valuable feedback and sincerely apologize for the issues you encountered with our products. We deeply regret that they did not meet your expectations. We understand your concerns regarding color accuracy, as it can be challenging to achieve a perfect match due to various factors such as display monitor settings and fabric variations. Nevertheless, we are committed to improving in this aspect.

Please be assured that we are actively addressing the sizing concerns raised by our customers. Our products are produced in accordance with our size chart. We greatly value customer feedback and take it seriously as we continuously strive for improvement.

We're sorry to hear about your customer service experience. Your input helps us improve, and we hope to have another chance to meet your expectations in the future. Thank you for your patience and understanding.

Sincerely,
Anton
NovaTomato Team

May 30, 2023

Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!

Silver Fox Luxury LLC
United States
4 months using the app
NovaTomato replied June 1, 2023

We are delighted to announce that we have expanded our shipping services to include Hawaii. You should have also received an email from us regarding this update.

We sincerely appreciate your patience and understanding throughout this process. Rest assured, we remain committed to delivering premium quality products and exceptional service to both you and your customers. We hope that you continue to enjoy our services.

Sincerely,
Anton
NovaTomato Team

About this app

Launched

July 13, 2021

Languages

English

Works with

Squarespace, WooCommerce, Wix, PayPal, Credit Card

Built by NovaTomato

About NovaTomato

4.0 average rating

3 years building apps for the Shopify App Store

Xuhui District, Shanghai, 200231,P.R.China, 1F, Building 4B,No.188, Pingfu Road, Shanghai, SH, 200000, CN

Support

Send a message

support@novatomato.com

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