Novel Shoppable Video & UGC

We just installed the Novel app on our website last week to replace a manual UGC block custom block. The time save alone makes this such an incredible application. Plus the experience for the customer is unbeatable. They can view the products directly in the widget and even add to cart without even leaving the video content.

We are still getting set up on the app and haven't even set up all of the journeys we plan to use throughout all of the pages and I am already writing this review.

Also - unbeatable customer service and account management. Our Custom Built Site had some roadblocks to getting the widget set up and I reached out to the Novel team and they got back to me within an hour and were exhausting all of their resources to get the widget live before our new arrivals drop the next day. The app is super easy to use and install.

Would highly recommend this for a UGC Widget Application for your Shopify Stores.

Great dynamic video layouts to use on product pages or on the homepage. Support is quick to respond and new features are being added consistently. Novel team makes it easy to set-up and update.

Novel has been the best decision for our DTC business. Especially a new small business the app functionality and the ease of install (onboarding) was so simple. I recommend novel to anyone that has an ecomm brand with a presence on social. It makes marketing on your own site seamless. A really great shoppable video app. Thank you.

We love what the team is doing here, great app and more importantly really great people behind it! We have the ability to post our video content to our site which allows users to view the amazing benefits of our makeup and gives them a bit of serotonin! Keep up the amazing work guys!

Super seamless onboarding, great team, and impactful product. Completely recommend Novel, in particular over some of the higher-priced competitors.

We love NOVEL! It couldn't be easier to set up and use and the team are super friendly and responsive to all queries. Couldn't recommend them more if you're looking for shoppable video. First class experience all round.

Such a game-changer! I absolutely love how interactive and engaging Novel has made our user experience. Video is so key, and feel like this is such a must-have for any website.

The app itself is super easy to use and connect with shopify.

The team is amazing to work with, and so incredibly helpful, involved, and supportive.

Fantastic, intuitive app. In just a few weeks, we've already seen exciting results and they are continuously innovating on the back end to offer more. The Novel team couldnt be more helpful or communicative as well! Recommend with the highest praise.

LOVE Novel! It is incredibly easy to set up and user friendly. You can dive into analytics for every journey. The team is kind, patient, intelligent, and eager to answer questions & resolve any issues.

Smart, easy and aesthetically pleasing app that is super user-friendly and customizable. I LOVE their new carousel feature. My homepage was missing a lot of movement and social integration and Novel totally accomplishes what it is set out to do. Bonus points for having really thoughtful customer service.