Note globale
4,3
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
20 mars 2016

I wouldn't want to run a store without it.

Eshine Car Care Inc
Canada
Environ un mois d’utilisation de l’application
8 janvier 2019

We looked at every "back in stock" app available and this one is hands-down the best. It looks great on our site, doesn't use any annoying pop-ups and the dashboard is very user-friendly. It is also the easiest to customize and it was super easy to make the customer notification emails perfectly match our existing marketing emails.

Between this one and the Wishlist app that we are also using, Mascot is awesome!

Retrogression
États-Unis
Environ un mois d’utilisation de l’application
11 octobre 2018

Great app, does exactly what its supposed to do. Customer support is fast and easy to work with. Check it out at my store, https://www.pineappleapparel.net/

Pineapple Apparel
États-Unis
30 jours d’utilisation de l’application
19 février 2016

I emailed the developers about installing this app to try it for the 14 day trial, but never heard a word from them. The only way I knew it was installed was that I noticed the extra charge on my Shopify account. I had asked a few customization question that were never answered.

When I checked on the installation, I noticed that it wan't working and emailed the developers immediately to see if they would uninstall the app. It's been several days with no word and an app on my site that doesn't work.

I was really hoping this would be a simple way to collect customer data on out of stock items, but it's just turned into a clunky broken add-on. Super disappointed in the lack of communication.

Purse Clutch
États-Unis
20 jours d’utilisation de l’application
25 août 2020

This app doesn’t work, we had our developer check the code and every tune was working correctly it just didn’t didnt items that were out of stock. Twice I emailed support and they didn’t reply. Shocking customer service

Laila and Me
Australie
14 jours d’utilisation de l’application
Mascot Software Technologies Pvt. Ltd a répondu 26 août 2020

Hi,

We did replied to you two times. On 21st and on 23rd. No reply from your side. We have again sent you email. Please check.

13 mars 2017

It doesn't work! I updated my shop twice through Transfer updates, and no emails were sent out for any of the products. I tried to email support, and emails were ignored or I was told that they were working on the issue (and never heard back from them again). Don't waste your time because it's the most affordable app, try another one that actually works and has good customer support.

Hello Shiso
États-Unis
13 jours d’utilisation de l’application
2 mars 2017

Low stock alert didnt work properly, lack of support to fix it. Which is too bad because the now in stock notification part of it was pretty decent. 4 stars for the now in stock notification, 1 star for the low stock alert and 1 star for support

Thread Count Fabrics
Canada
12 jours d’utilisation de l’application
23 juillet 2017

app displayed available products out of stock at my store. Support was useless

Korean Kiwi Beauty
Nouvelle-Zélande
11 jours d’utilisation de l’application
15 juillet 2016

Brilliant so easy to use (they set it up for you). And has saved me so much time with tracking who wants out of stock items and contacting them when they are restocked. Thank you for this awesome app, great value for money.

Littlewhimsy
Nouvelle-Zélande
9 jours d’utilisation de l’application
15 août 2016

We installed it last week and can´t really fault it as it does the job. Customer service is fast and efficient - we got it up and running in our store in a matter of hours.

Sabina
www.vadepekes.com

Va De Pekes
Espagne
5 jours d’utilisation de l’application