Omtaler (9)
Raffiner
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Etter vurdering
Its really good because you can easily put an estimated delivery date and its completely free and the fact that it is completely free makes it really good
Dear customer,
Thanks for sharing your thoughts! I'm thrilled that you find the estimated delivery date feature helpful. We aim to make your experience as smooth and cost-effective as possible, so your feedback is greatly appreciated.
If you have any further questions, please don’t hesitate to reach out. We are always here to assist!
Regards,
Chloé - Customer Success Manager @NestScale
The app is awesome and the support is even better! If i could give more than 5 stars I would!
Hello,
Wow, thank you so much for your incredible feedback! We're thrilled to hear that you love the app and that our support exceeded your expectations. Your kind words truly make our day!
If you ever need anything else, we're here for you. Thanks again for your support and the glowing review - it's customers like you who make what we do so rewarding!
Best regards,
Chloé - Customer Success Manager
App doesn't work in Firefox at all. Just doesn't show up. No reply from customer service. 1 star just for free of charge app.
upd.
The issue was fixed. Also got replay from customer service.
Good app for a free one but useless for the most shops since it doesn't have shipping profiles which is crucial for EDD app.
I'd suggest to find a way to connect EDD to the Shopify admin shipping profiles. It's the more logical and seamless way to connect EDD to the product, than through collections or metafields. However, not a single app on the market does it for unknown reason.
Dear customer,
Thank you for bringing this to our attention.
I apologize for the inconvenience you've experienced with our app not working in Firefox and the lack of timely response from our customer service team.
We've recently resolved the issue with the app, and it should now function correctly in Firefox. Additionally, I reached out to you personally yesterday to assist further but have not received a response.
Could you please check your spam or junk mail folder to ensure our communication hasn’t been missed?
We're here to help and ensure you have a great experience with our app.
Best regards,
Chloé - Customer Success Manager @NestScale
Update: June 24th 2024
Thank you for updating your review. We're glad to hear the issue was fixed.
We appreciate your feedback about the shipping profiles. Connecting EDD to Shopify admin shipping profiles is a great idea, and we'll consider it for future updates.
If you have any other questions or feedback, please let us know. We're here to help.
Thank you for using our app.
Great soporte and very usefully and intuitive app. I recommend it.
Hi customer,
Thank you so much for your kind words! We're delighted to hear that you find our app useful and intuitive. Your recommendation means a lot to us. If you ever need any assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Great free App, a game changer. Just need to add selection for multiple products with different delivering dates. Else great stuff and good support.
Hi,
Thank you for your fantastic feedback! We're appreciate your kind words about our support <3
We value your suggestion about adding a selection for multiple products with different delivery dates. Our team is always looking for ways to improve, and your input is incredibly helpful.
If you have any other questions or further suggestions, please don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Awesome!
Dear customer,
Thank you so much for the awesome review! We're delighted to hear that you're having a great experience with the app. It really motivates us to keep improving and delivering the best possible service to our users. If you ever have any questions, suggestions, or need assistance, don't hesitate to reach out. We're always here to support you and ensure the app continues to meet your expectations. Thanks again for your support!
Cheers,
Chloé - Customer Success Manager @NestScale
Cumple su función, ya que mi tienda no cuenta con fechas estimadas con mi tipo de logística y cae de maravilla, lo recomiendo.
Hola,
¡Muchísimas gracias por tus amables palabras! Nos alegra saber que nuestra solución encaja perfectamente con tu configuración logística y que está facilitando las operaciones de tu tienda. Tu recomendación significa mucho para nosotros, y estamos aquí para apoyarte en todo lo que necesites. Si necesitas más ayuda, no dudes en contactarnos.
Saludos cordiales,
Chloé - Gerente de Éxito del Cliente @NestScale
Hi,
Thank you for your feedback and for taking the time to leave a review. We’re sorry to hear that your experience may not have been as positive as we’d hoped.
We’d love to understand more about what didn’t meet your expectations so we can address any concerns. If you could share more details or let us know how we can assist, we’d be happy to help resolve any issues. You can also reach out to us directly, and we’ll make sure to provide support as quickly as possible.
Your feedback is important to us, and we’re committed to improving your experience. Looking forward to hearing from you!
Best regards,
Chloé - Customer Success Manager @NestScale
Hi,
Thank you so much for the 5-star rating! We’re thrilled to hear that you had a great experience with our app.
Your positive feedback means a lot to us and motivates our team to continue delivering the best service possible. If you ever have any questions, need assistance, or have suggestions for how we can make things even better, please don’t hesitate to reach out.
We appreciate your support and look forward to continuing to provide you with an excellent experience!
Best regards,
Chloé - Customer Success Manager @NestScale