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The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!
Dear customer,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.
Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.
Wishing you continued success with your store!
All the best,
Chloé - Customer Success Manager @NestScale
Your employee Lily identified my problem quickly and immediately came with the solution. I needed help with syncing my products and variants to the App. It took 2 minutes from start to finish.
Hi there,
Thank you so much for your kind words! We're thrilled to hear that Lily was able to quickly resolve your issue and get your products and variants synced in no time. Our team is always here to ensure you have a smooth experience with the app. If you need any further assistance, don't hesitate to reach out. We're happy to help!
Regards,
Chloé - Customer Success Manager @NestScale
Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app
Dear customer,
Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you!
Regards,
Chloé - Customer Success Manager @NestScale
Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.
Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.
We appreciate your feedback about the conditional display of variants - it’s something we’re considering.
If you have any other thoughts or questions, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
Amazing app + support, super quick responses even with our massive time difference.
Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!
Hi,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference.
We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊
Best regards,
Chloé - Customer Success Manager @NestScale
Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot
Dear customer,
Thank you so much for the recommendation! We’re delighted to hear that you had a great experience with our service, and I’ll make sure Lily knows how much you appreciated her support 😊
If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your feedback!
Cheers,
Chloé - Customer Success Manager @NestScale
this app works pretty well
Dear customer,
Thank you for your feedback!
We’re thrilled to hear that the app is working well for you. It’s always great to know when our users have a positive experience.
If you have any suggestions or run into any issues, don’t hesitate to reach out to our support team. We're constantly working to improve and ensure the app continues to meet your needs. Thanks again for choosing our app, and we’re here whenever you need assistance!
Regards,
Chloé - Customer Success Manager @NestScale
i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.
Dear customer,
Thank you so much for your kind words! We're excited to hear you're enjoying the color swatches app and that it’s helping you create beautiful swatches for your site. Best of luck with those conversions - if you need any more assistance, our team is here to help! 😊
Regards,
Chloé - Customer Success Manager @NestScale
I really recommend to use this app. Customer support is very friendly.
Really nice app!
Hi,
I just wanted to say a huge thank you for your kind review and recommendation! It really means a lot to us that you're enjoying the app, and we’re so happy to hear that our support team has been helpful. 😊
If you ever have any questions or just want to chat about how to get even more out of the app, feel free to reach out. We’re always here for you!
Thanks again for being such a valued customer - we truly appreciate your support.
Best,
Chloé - Customer Success Manager @NestScale
good to use it
Dear customer,
Thank you for taking the time to share your feedback with us! We're glad to hear that you found the app useful. If you have any suggestions or features you'd like to see in the future, please feel free to let us know - we're always looking for ways to improve and make your experience even better.
Thanks again for choosing our app, and we look forward to continuing to support your success!
Best regards,
Chloé - Customer Success Manager @NestScale