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Great app and awesome support team! I had a couple small visual things I brought up and they were quick to fix and provide support. The app admin is easy to navigate and has excellent options for customizing the look of the variants. I've tried several similar apps that were all paid ones and this one is better!
Dear customer,
Thank you so much for your fantastic review! We're delighted to hear that our support team was able to assist you promptly and effectively. It's great to know that you find the app's admin easy to navigate and the customization options to your liking. We're thrilled that our app stands out among the others you've tried. Your satisfaction is our priority, and we look forward to continuing to support you. Thanks for choosing our app!
Regards,
Chloé - Customer Success Manager @NestScale
Love the app please add a scrolling feature for the image swatches so they can stay in one row without sacrificing image size
Dear customer,
We're delighted to hear that you love our app! Thank you for your valuable feedback. We'll definitely consider adding a scrolling feature for the image swatches to ensure they stay in one row without sacrificing image size. Enhancing user experience is our top priority, and your input helps us make our app even better. We appreciate your support and will keep you updated on any new features or updates. If you have any further suggestions or questions, feel free to reach out to us anytime.
All the best,
Chloé - Customer Success Manager @NestScale
Great product with easy integration. Customer support also great, I got a message asking if I needed any help shortly after installing the app.
Totally recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that you found our product easy to integrate and that you had a positive experience with our customer success team. We're always here to assist you whenever you need help. Thanks for recommending us!
All the best,
Chloé - Customer Success Manager @NestScale
I struggled for a couple of days, then I go through company site and made wonders on my product variants.
Excellent app
See help in here:
https://support.nestscale.com/nestscale-product-variants/ns-product-variants-options-customization/how-to-custom-swatch-display-on-production-page/
Dear customer,
Thank you so much for your feedback! We're thrilled to hear that our app has made a positive impact on your product variants. It's great to know that our support resources were helpful. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Love the app! It's user-friendly, looks great, and best of all, it's free! Chloe and the team are incredibly helpful; they respond promptly and fix any issues that arise right away. Highly recommend!
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it user-friendly. Me and the whole team are always here to help and ensure you have the best experience possible. Your recommendation means the world to us.
If there's anything else we can do for you, just let us know!
Cheers,
Chloé - Customer Success Manager @NestScale
very helpful app to increase your conversion rate. the swatches are important for customers to see colors etc. happy using it and Chloe was very helpful and friendly thanks
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find the app helpful for increasing your conversion rate and that you appreciate the swatches feature. I'm glad I could assist you and make your experience a positive one. If you need any further help, feel free to reach out. Thanks again for your feedback!
Regards,
Chloé - Customer Success Manager @NestScale
NS Image Swatch Variant Option is a game-changer for my online store. It effortlessly transforms the variant selection process, allowing customers to visually explore product options with ease. The intuitive interface makes setup a breeze, and the seamless integration enhances the overall shopping experience. With this app, I've seen a noticeable increase in customer engagement and satisfaction. Highly recommended for any e-commerce business looking to elevate their product presentation!
Dear customer,
Thank you for the fantastic feedback! We're thrilled to hear that the NS Image Swatch Variant Option has improved your store and increased customer engagement. If you need any help or have questions, feel free to reach out. We're here to assist!
Best regards,
Chloé - Customer Success Manager @NestScale
I have tried numerous swatch apps this is by far the best and easiest. I hope they offer multicolor swatches in the future but the work around is super easy also.
Dear customer,
Thank you for your positive feedback! We're thrilled to hear that you found our swatch app to be the best and easiest to use. Your suggestion for multicolor swatches is duly noted, and we'll certainly consider it for future updates. In the meantime, we're glad that you found the workaround easy to implement.
If you have any other suggestions or need further assistance, please don't hesitate to let us know. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.
Lots of support tickets, sales and revenue lost, not impressed.
Hi Bendan,
We sincerely apologize for the inconvenience caused by the variant selector issue.
We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.
Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.
Regards,
Chloé - Customer Success Manager @NestScale
the App is totaly **FREE**
its very easy to use with full of adjusting feature that can help you to design ur swatching option for your products
they have **GREAT** Support
through Mail or Whatsapp which makes every one satisfied after installing the App
I RECOMMENDED
Dear customer,
Thank you for your feedback! We're glad to hear that you find the app easy to use with its customizable features for designing swatch options. We're also pleased that our support through email and WhatsApp has met your expectations. Your recommendation means a lot to us. If you need any further assistance, we're always here to help. Thanks again!
Regards,
Chloé - Customer Success Manager @NestScale