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Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.
Lots of support tickets, sales and revenue lost, not impressed.
Hi Bendan,
We sincerely apologize for the inconvenience caused by the variant selector issue.
We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.
Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.
Regards,
Chloé - Customer Success Manager @NestScale
the App is totaly **FREE**
its very easy to use with full of adjusting feature that can help you to design ur swatching option for your products
they have **GREAT** Support
through Mail or Whatsapp which makes every one satisfied after installing the App
I RECOMMENDED
Dear customer,
Thank you for your feedback! We're glad to hear that you find the app easy to use with its customizable features for designing swatch options. We're also pleased that our support through email and WhatsApp has met your expectations. Your recommendation means a lot to us. If you need any further assistance, we're always here to help. Thanks again!
Regards,
Chloé - Customer Success Manager @NestScale
Great app, very useful and user friendly. Thank a million to the developers, they are gems. For someone who is just starting Free apps are more than a life saver.
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find our app useful and user-friendly. Our developers will be delighted to know their hard work is appreciated. We're glad to be of help, especially for those just starting out. If you ever need any assistance, feel free to reach out. Thanks again!
Cheers,
Chloé - Customer Success Manager @NestScale
NS, I have got to applaud ya'll truly I love this app, and appreciate you making it for free. You guys have amazing potential and we love you the swatches look on our website
Dear customer,
Thank you so much for your kind words and appreciation! We're thrilled to hear that you love our app and find it valuable for your website. Your feedback means a lot to us, and we're glad that you're enjoying the swatches on your site. We're committed to providing a great user experience, and we're always here to support you. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Thanks again for your support!
Regards,
Chloé - Customer Success Manager @NestScale
I would highly recommend this app, it is easy to use and makes it easy for customers to visualize their options
Hi,
Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that it helps your customers visualize their options effectively.
Your feedback is incredibly valuable to us, and we're delighted that our app is meeting your needs. If you have any suggestions or need further assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
This app from NestScale is fantastic! It was easy to install and setup. The app is also easy to use. I was able to style my product options with image swatches within minutes of installing the app. When I needed a style change that I wasn’t able to do, the team at NestScale assisted me quickly with their chat support. Ann was prompt with her responses and eager to help me. Harold the developer worked hard to deliver the solution I needed and was persistent until he got it right. They provided top-notch customer support until I was completely satisfied.
Dear customer,
Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you found our app easy to install, set up, and use. It's fantastic to know that our team was able to assist you promptly and effectively, and I'll be sure to pass along your praise to Ann and Arthur!
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
All the best,
Chloé - Customer Success Manager @ NestScale
I needed some changes made to the dropdown menu, so I contacted their support chat. Rachel was incredibly helpful - she understood exactly what I wanted and got it done right away. Their amazing developer Stephen did an awesome job carrying out the customization.
The app itself is user-friendly and they truly care about their users. Big thanks for the great service.
Dear customer,
Thank you so much for your feedback! We're thrilled to hear that Rachel and Stephen were able to assist you promptly and effectively. Our team strives to provide a user-friendly experience and excellent customer service. We're glad you had a positive experience with the app and our support team.
If you have any more questions or need further assistance, feel free to reach out. Thanks again for your kind words!
Cheers,
Chloé - Customer Success Manager @NestScale
Great Plugin if you want Image Swatch Variant. Easy and just a click to install it on website.
Dear customer,
Thank you so much for your feedback! We're thrilled to hear that you found the Image Swatch Variant plugin easy to install and use. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
Great app for designing a good product page. It has enhanced the look of my store.
I highly recommend this app.
Dear customer,
We're delighted to hear that our app has enhanced the look of your store's product page! Thank you for recommending us, and if you have any questions or need further assistance, don't hesitate to reach out. We're here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
One of the best app for color Swatches. They show on collection and product page both. Simple integration and best part is its free. Loved the super quick response from support team. One click switch between variant image and variant color. Solved my all problems.
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you love our app and that it has solved all your problems. Our team works hard to provide a seamless experience and it's great to know you found the integration simple and the support team responsive. If you have any further questions or need assistance, feel free to reach out anytime.
Thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale