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The app had an issue at the beginning, but with their great customer service (we got help by Lily) the issue was resolved quickly and now it works great.
Hi customer,
Thank you so much for your feedback! We're sorry for the initial issue you experienced, but we're thrilled to hear that Lily and our team were able to resolve it quickly for you. We're glad the app is now working great for you.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Tested a lot of image swatch variant apps and this one is the best we found out of the lot of them, really easy to get going and customise with available features too - really happy with the results, check them out on our site here - Hello Tailr https://hellotailr.com/products/lengthen-pants
Hi valued customer,
Thank you so much for your positive feedback! We're thrilled to hear that you found our image swatch variant app to be the best among the ones you tested. It's great to know that you found it easy to use and customize with the available features.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Cheers,
Chloé - Customer Success Manager @NestScale
I have just installed the app, so far the support has been good.
Dear customer,
Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.
If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it!
Regards,
Chloé - Customer Success Manager @NestScale
The app does what it says and is currently responsive on my store. Although there was a little hiccup in the beginning when setting it up, Rachel and the team were very helpful in resolving the issue. It is currently free, and I would recommend others to give it a try.
Dear customer,
Thank you for your feedback! We're glad to hear that the app is working well on your store and that Rachel and the team were able to assist you with the initial setup. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for giving our app a try!
Regards,
Chloé - Customer Success Manager @NestScale
I was always looking for a free method to display custom switches and product options on my Shopify product page, most other apps and themes that have in built variant options are paid, so NS Image Switch was a no brainer for me. Recently had an issue where Lily and Stephen from Dev team helped me out instantly. Would definitely recommend NS Image Switch Variant to anyone looking for a solid app to handle their variant options.
Dear customer,
Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you've found NS Image Swatches to be a valuable addition to your Shopify store and that it serves as an effective solution for displaying custom swatches and product options.
It's also wonderful to know that Lily and Stephen were able to assist you promptly with your issue. We strive to deliver great experiences consistently, and your feedback reaffirms the hard work we put in every day.
Thanks for your kind words and for recommending our app. We look forward to continuing to support your business!
Regards,
Chloé - Customer Success Manager @NestScale
support is good , need some improvement in ui design otherwise its v good
Dear customer,
Thank you for your feedback! We're glad to hear you find our support good. We appreciate your suggestion regarding the UI design and will certainly take it into consideration for future improvements. If you have any specific suggestions or further feedback, please let us know. We're always here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.
Highly recommended!
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design settings and support team were able to meet your needs promptly, especially during the theme change.
Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. On behalf of the customer success team, thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale
The support theme is super quick!, i recommend everyone to use this app for your swatches!!
Hi customer,
Thank you so much for your feedback! We're thrilled to hear that you find the support quick and that you're enjoying using our app for your swatches. If you need any further assistance, feel free to reach out. We're here to help!
All the best,
Chloé - Customer Success Manager @NestScale
cant tell you how easy and functional this app is, brilliant id say thank you! check my site to see for yourself .easy to navigate and understand the functionality of it. 10stars
Dear customer,
Thank you so much for your amazing feedback! We're delighted to hear that you find our app easy and functional. We appreciate your recommendation and will definitely check out your site. If you ever need any assistance, we're here to help. Thanks again for the 10 stars!
Cheers,
Chloé - Customer Success Manager @NestScale
Great customer support and quick fixes!
Dear customer,
Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with our customer support and the quick fixes. Your satisfaction is our top priority, and we’re always here to help.
If you have any more questions or need further assistance, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale