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Considering that the app is free, it is very good. You have every function you need. Using the app is simple and uncomplicated.
Dear customer,
Thank you for your feedback! We're glad to hear that you find our free app useful and that it meets your needs. Our goal is to provide a simple and uncomplicated experience for our users. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
The app is doing exactly what its supposed to do and its very easy to use and to customize. Highly recommended to add some variations with colors or pictures. Also the support is great. Fast, friendly and helpful :)
Dear customer,
Thank you so much for your fantastic feedback! 😊
We're thrilled to hear that our app is hitting the mark and making your experience smooth and easy. Your recommendation to add variations with colors or pictures is duly noted, and we'll consider it for future updates. And of course, we're delighted that you've had a positive experience with our support team - we aim to be fast, friendly, and helpful at all times!
If there's anything else we can assist you with, just let us know. We're here to help! 🌟
Regards,
Chloé - Customer Success Manager @NestScale
Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.
Lots of support tickets, sales and revenue lost, not impressed.
Hi Bendan,
We sincerely apologize for the inconvenience caused by the variant selector issue.
We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.
Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.
Regards,
Chloé - Customer Success Manager @NestScale
tremendous app meets everything indicated, it is true that it was a little difficult for me to understand it but the support team communicated with me and helped me excellently.
Dear customer,
We truly appreciate your feedback! We're thrilled to hear that our app met your expectations and delivered what was indicated.
We understand that sometimes apps can be a bit challenging to grasp initially, but we're delighted that our support team was able to provide excellent assistance and help you navigate through it.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you.
Warm regards,
Chloé
Llevo muy poco tiempo utilizando esta aplicación, pero sin duda es un imprescindible para los que nos gusta tener muestras de color. Ofrecen muchas opciones de personalización de las muestras pero debo destacar la atención de su equipo de soporte, ya que me han atendido encantados y han resuelto mis pequeños problemas de personalización con mucha paciencia. ¡Sin duda recomiendo mucho esta aplicación!
Hola,
¡Muchas gracias por tu amable comentario! Nos alegra saber que encuentras nuestra aplicación imprescindible y que disfrutas de las opciones de personalización de las muestras de color.
Apreciamos especialmente tus palabras sobre nuestro equipo de soporte. Nos enorgullece saber que hemos podido ayudarte con paciencia y eficacia.
Si tienes más preguntas o necesitas asistencia adicional, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Un cordial saludo,
Chloe
I have used several different Apps, but this one best. It has amazing features and is very intuitive to use. Interface was very nice.
Thank you so much for your feedback!
We're thrilled to hear that our app stands out as the best among others you've tried. It's wonderful to know that you find our features amazing and our interface intuitive to use.
Creating a pleasant user experience is a top priority for us, and we're delighted that you appreciate the effort we put into it. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help! 🌟
Regards,
Chloé - Customer Success Manager @NestScale
Great app to replace the vanilla variant picker with image swatches. Their customer care service is also fantastic. I had a problem and they solved my problem in minutes.
Dear customer,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our app and that our customer service team was able to assist you promptly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
All the best,
Chloé - Customer Success Manager @NestScale
Excelente, cumple todo lo que necesito!
Estimado cliente,
¡Muchas gracias por tu comentario! Nos alegra saber que nuestra aplicación satisface todas tus necesidades. Nuestro equipo trabaja duro para brindar la mejor experiencia posible. Si necesitas ayuda o tienes sugerencias, no dudes en contactar con nosotros. ¡Gracias nuevamente por tus valiosos comentarios!
Mis mejores deseos,
Chloe - Gerente de Éxito del Cliente @NestScale
This is the best image swatch app I ever used. Easy-to-use, fast customer service.
Dear customer,
Thank you for the fantastic feedback! We're thrilled to hear that you found our image swatch app easy-to-use and that you appreciated our fast customer service.
If you have any further questions or need assistance in the future, don't hesitate to reach out.
Regards,
Chloé - Customer Success Manager @NestScale
One of the best app for color Swatches. They show on collection and product page both. Simple integration and best part is its free. Loved the super quick response from support team. One click switch between variant image and variant color. Solved my all problems.
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you love our app and that it has solved all your problems. Our team works hard to provide a seamless experience and it's great to know you found the integration simple and the support team responsive. If you have any further questions or need assistance, feel free to reach out anytime.
Thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale