Omtaler (150)
Raffiner
-
Etter vurdering
Very helpful customer service, was able to solve my technical issue very fast. Very simple and easy to use app! Would recommend
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛
NS color swatch er en gamechanger for webshops. Det er nemt at sætte op og generelt at sætte sig ind i. Det er en lækker måde at vise at man har flere varianter visuelt uden at man skal have en produkt for hver variant. Den får 4 stjerner og vil få 5, hvis det var muligt at bruge de små farve swatches samtidig med at at have variant split til på kollektionsiden og andre steder.
Tusind tak for den flotte anmeldelse! 😊 Vi er virkelig glade for at høre, at NS Color Swatch har været en gamechanger for din webshop. Det betyder meget for os, at du finder det nemt at bruge og effektivt til at vise varianter visuelt.
Vi tager også din feedback om at bruge de små farve-swatches sammen med variant-split på kollektionssiden til os, og vi vil helt sikkert tage det i betragtning til fremtidige opdateringer.
Tak igen for dine 4 stjerner, og vi håber at kunne opnå de 5 stjerner hos dig i fremtiden!
— Chloé fra NestScale 💛
Grat customer service! I got a step by step description with images on how to solve my issue! SUper happy :)
Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.
Dear customer,
Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.
Regards,
Chloé - Customer Success Manager @NestScale
So far so good. I had one problem where I couldn't figure out how to make a variant show up on the selectable list of items within the app (because I had altered variant name within product page), and they got back to my chat inquiry within minutes and helped me fix it quick. It was just me forgetting a pretty basic step, but it was nice to have the responsiveness. I'm pretty inexperienced and running the free version only for now, but will consider the paid version if my needs expand.
Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.
Dear customer,
Thanks for your feedback, and we're really sorry to hear you had a frustrating experience.
We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time).
We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help!
— The NestScale Team
nice
Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.
Highly recommended!
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design settings and support team were able to meet your needs promptly, especially during the theme change.
Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. On behalf of the customer success team, thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale
Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.
Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.
We appreciate your feedback about the conditional display of variants - it’s something we’re considering.
If you have any other thoughts or questions, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
The dev team was always there to assist me
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛