Recenzje (145)
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Llevo muy poco tiempo utilizando esta aplicación, pero sin duda es un imprescindible para los que nos gusta tener muestras de color. Ofrecen muchas opciones de personalización de las muestras pero debo destacar la atención de su equipo de soporte, ya que me han atendido encantados y han resuelto mis pequeños problemas de personalización con mucha paciencia. ¡Sin duda recomiendo mucho esta aplicación!
Hola,
¡Muchas gracias por tu amable comentario! Nos alegra saber que encuentras nuestra aplicación imprescindible y que disfrutas de las opciones de personalización de las muestras de color.
Apreciamos especialmente tus palabras sobre nuestro equipo de soporte. Nos enorgullece saber que hemos podido ayudarte con paciencia y eficacia.
Si tienes más preguntas o necesitas asistencia adicional, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Un cordial saludo,
Chloe
Very helpful customer service, was able to solve my technical issue very fast. Very simple and easy to use app! Would recommend
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛
Esta caido el programa
Hi Natasha,
We’re sorry to hear that your experience hasn’t met your expectations. However, it was when Cloudfare service went down, a lot of other services and softwares are also down during that time. We tried to reach out to you multiple times via email and Whatsapp but haven't gotten a response.
I understand that this was frustrating to your experience, but it was not in our control. Could you kindly remove the review since it left a negative impression on our app. And if you need anything, we would be ready and happy to help you out.
— from NestScale CS
The app is good, but what I really liked was the Help Center. Because of some mistakes I made, I wasn’t able to use the app. Rachel, from the support team, was prompt and helpful.
Thank you so much for your feedback! 😊 We’re happy to hear that you find the app useful, and we’re especially glad that Rachel could step in and help you resolve the issue quickly. It’s also great to know it was able to assist you in getting everything back on track!
If you ever need any more help or have suggestions for us, feel free to reach out anytime. We’re here for you!
— Chloé from NestScale 💛
have to pay for every feature. buggy
Hi the Aviro team,
We’re sorry to hear that your experience hasn’t met your expectations. However, we haven't received any questions and support requests from your team. We tried to reach out to you multiple times via email and WhatsApp, but haven't gotten a response.
We would love to support and answer your questions.
— from NestScale team
Love the app please add a scrolling feature for the image swatches so they can stay in one row without sacrificing image size
Dear customer,
We're delighted to hear that you love our app! Thank you for your valuable feedback. We'll definitely consider adding a scrolling feature for the image swatches to ensure they stay in one row without sacrificing image size. Enhancing user experience is our top priority, and your input helps us make our app even better. We appreciate your support and will keep you updated on any new features or updates. If you have any further suggestions or questions, feel free to reach out to us anytime.
All the best,
Chloé - Customer Success Manager @NestScale
I chatted with Chloe, and I can modify it with my theme. Thanks again they are doing the right thing for their customers
Hi there,
Thank you so much for your kind words! I'm really glad I could help and that everything worked smoothly with your theme. We truly appreciate your support and are always here if you need anything else. 😊
Wishing you all the best with your store!
Warm regards,
Chloe – NestScale Support Team
Very helpful staff. Solved my problem quickly and super friendly.
Hi,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. Providing quick and friendly support is always our priority!
If you ever need any further assistance, feel free to reach out, we’re always happy to help! 🚀
Best regards,
Chloé - Customer Success Manager @NestScale
I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support!
The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team.
If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!
Hi,
Thank you so much for your amazing review! 🙌 We're more than happy to hear that our app and support team exceeded your expectations. Lilly will be so happy to know her efforts made such a difference – I’ll be sure to share your kind words with her!
We’re grateful for your trust and loyalty. If you ever need assistance or have questions, we’re just a message away. It’s customers like you that make what we do so rewarding!
Thanks again for choosing NS Image Swatch Variant Option – we’re lucky to have you with us! 😊
Best regards,
Chloé Nguyen
Customer Success Manager @NestScale
Best app for Variants. Fast and best customer care. Thanks for the service
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛
