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とても使いやすいです！
お客様各位、
フィードバックをいただきありがとうございます。使いやすいと感じていただけて嬉しいです。他に何かお手伝いできることがありましたら、いつでもお気軽にご連絡ください。
よろしくお願いします。
Chloé - カスタマー サクセス マネージャー @NestScale
good to use it
Dear customer,
Thank you for taking the time to share your feedback with us! We're glad to hear that you found the app useful. If you have any suggestions or features you'd like to see in the future, please feel free to let us know - we're always looking for ways to improve and make your experience even better.
Thanks again for choosing our app, and we look forward to continuing to support your success!
Best regards,
Chloé - Customer Success Manager @NestScale
Your employee Lily identified my problem quickly and immediately came with the solution. I needed help with syncing my products and variants to the App. It took 2 minutes from start to finish.
Hi there,
Thank you so much for your kind words! We're thrilled to hear that Lily was able to quickly resolve your issue and get your products and variants synced in no time. Our team is always here to ensure you have a smooth experience with the app. If you need any further assistance, don't hesitate to reach out. We're happy to help!
Regards,
Chloé - Customer Success Manager @NestScale
The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!
Dear customer,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.
Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.
Wishing you continued success with your store!
All the best,
Chloé - Customer Success Manager @NestScale
Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.
Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.
We appreciate your feedback about the conditional display of variants - it’s something we’re considering.
If you have any other thoughts or questions, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
this app works pretty well
Dear customer,
Thank you for your feedback!
We’re thrilled to hear that the app is working well for you. It’s always great to know when our users have a positive experience.
If you have any suggestions or run into any issues, don’t hesitate to reach out to our support team. We're constantly working to improve and ensure the app continues to meet your needs. Thanks again for choosing our app, and we’re here whenever you need assistance!
Regards,
Chloé - Customer Success Manager @NestScale
Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!
Hallo,
Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten.
Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da!
Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben.
Mit freundlichen Grüßen,
Chloé
Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app
Dear customer,
Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you!
Regards,
Chloé - Customer Success Manager @NestScale
Amazing app + support, super quick responses even with our massive time difference.
Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!
Hi,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference.
We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊
Best regards,
Chloé - Customer Success Manager @NestScale
This app is perfect ! It's very simple to use and if you have an hesitation on anything, you have an 24H tchat !
Hi there!
Thank you so much for your amazing feedback! We're so happy to see your words, that means a lot to us!
If you ever have any questions or need a hand, feel free to reach out. We're always here for you!
Thanks again for your support!
Best,
Chloé - Customer Success Manager @NestScale