NS Color Swatch Variant Image

NS Color Swatch Variant Image

Avaliações (129)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
    124
  • 3% das avaliações são de 4 estrelas
    4
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
    1
21 de abril de 2024

Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.

Lots of support tickets, sales and revenue lost, not impressed.

Linen Locker & Co.
Reino Unido
Aproximadamente 1 mês usando o app
NestScale deixou uma resposta 24 de abril de 2024

Hi Bendan,

We sincerely apologize for the inconvenience caused by the variant selector issue.

We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.

Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.

Regards,
Chloé - Customer Success Manager @NestScale

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