NS Image Swatch Variant Option , 66 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
    63
  • 3 % av omdömena har 4 stjärnor
    2
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
    1
21 april 2024

Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.

Lots of support tickets, sales and revenue lost, not impressed.

Linen Locker & Co.
Storbritannien
Ungefär en månad användning av appen
NestScale svarade 24 april 2024

Hi Bendan,

We sincerely apologize for the inconvenience caused by the variant selector issue.

We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.

Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.

Regards,
Chloé - Customer Success Manager @NestScale

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