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根據評分
Honestly I only wanted this app due to the variant image feature, allowing you to hide images for unselected products. When I discovered that the app didn't support my third party shopify theme the team at NS got the developers in and within a week had the app working on my theme. That is just great customer service. Thanks team
Thank you so much for your kind and detailed review! 😊 I'm really happy to hear the variant image feature is working the way you needed, and huge kudos to Rachel and our dev team for jumping in and getting it integrated with your customized theme so quickly.
We truly appreciate your patience while we worked on the fix. Your feedback means a lot to us, and we’re always here if you need anything else or have more ideas to improve the app.
Thanks again for trusting us!
— Chloé from NestScale 💛
App works just like it is supposed to, had some troubles with the app and my theme but the support tried everything in their power to solve the problem.
Dear Ivan,
Thanks a lot for your honest review! I’m really glad the app is working as expected overall, and I truly appreciate your patience as we work through the conflict with your page builder.
Sometimes these app-to-app issues can be tricky, but please know we’re doing everything we can to get it fully resolved for you. If there’s ever anything else you need in the meantime, don’t hesitate to reach out, we’re always here to help!
— Chloé from NestScale 💛
This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.
Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for!
I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help.
Wishing you all the best with your store!
— Chloé from NestScale 💛
Love this app! It was super easy to set up, so many options so to get it looking juuuuust right on my site, and Rachel was quick & helpful getting back to me when I had a couple of questions.
Big thumbs up, looking into their Shoppable Videos app next...
Dear customer,
Ahh thank you so much! This made our day! 😊 So glad to hear the setup was smooth and that you were able to get everything looking just right on your site. That’s exactly what we hoped for when building the app.
And yay, I’ll pass your kind words to Rachel! She’ll be happy to hear it!
Can’t wait for you to try out our Shoppable Videos app too. If you need anything at all, you know where to find us!
~ Chloé from NestScale 💛
I chatted with Chloe, and I can modify it with my theme. Thanks again they are doing the right thing for their customers
Hi there,
Thank you so much for your kind words! I'm really glad I could help and that everything worked smoothly with your theme. We truly appreciate your support and are always here if you need anything else. 😊
Wishing you all the best with your store!
Warm regards,
Chloe – NestScale Support Team
Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.
Dear customer,
Thanks for your feedback, and we're really sorry to hear you had a frustrating experience.
We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time).
We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help!
— The NestScale Team
Very easy to use and works smoothly. The support team is incredibly helpful and quick to respond. Highly recommended!
Thank you so much for the kind words! 😊 We’re really glad to hear the app’s been easy to use and running smoothly for you — and that our support team could be there when you needed help. Your recommendation means a lot to us!
If you ever need anything else, just reach out — we’ve always got your back!
— Rachel from NestScale 💛
They fixed the issue in a timely manner but most importantly they communicated with me.
Hi Jennifer,
Thank you so much for your feedback! 😊 We’re glad we could resolve the issue quickly for you, and communication is always a priority for us. It’s great to hear you felt supported throughout the process!
If you need anything else or have suggestions, we’re always here to help.
— Chloé from NestScale 💛
This app works well, Chole helped to make my store looks better. Thanks.
Thank you so much for your kind review! 😊 I'm really happy to hear that the app is working well for you and that I could help improve the look of your store. It always means a lot to know our support makes a difference!
We’re here to make sure everything runs smoothly for you, so if you ever have questions, ideas, or just want to explore more ways to enhance your store, don’t hesitate to reach out. I’m always happy to help!
Wishing you continued success and growth — thank you again for being part of the NestScale community!
— Chloé from NestScale 💛
Great App to use, am very happy they helped me with fixing my color swatch challenges. Thanks alot
Thank you so much for the lovely review! 😊 I’m really glad we could help you sort out the color swatch issue — it’s great to hear everything’s working well now. If you ever run into anything else or want to explore more features, we’re just a message away. Thanks again for your kind words!
— Chloé from NestScale 💛