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Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.
Highly recommended!
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design settings and support team were able to meet your needs promptly, especially during the theme change.
Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. On behalf of the customer success team, thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale
App works just like it is supposed to, had some troubles with the app and my theme but the support tried everything in their power to solve the problem.
Dear Ivan,
Thanks a lot for your honest review! I’m really glad the app is working as expected overall, and I truly appreciate your patience as we work through the conflict with your page builder.
Sometimes these app-to-app issues can be tricky, but please know we’re doing everything we can to get it fully resolved for you. If there’s ever anything else you need in the meantime, don’t hesitate to reach out, we’re always here to help!
— Chloé from NestScale 💛
Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!
Hallo,
Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten.
Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da!
Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben.
Mit freundlichen Grüßen,
Chloé
This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.
Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for!
I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help.
Wishing you all the best with your store!
— Chloé from NestScale 💛
Customer service was excellent ... solved all my "issues" effectively and efficiently ... just be aware that you sometimes have to wait a while for an rep to respond when you start a chat ... and when that happens, you have to monitor the chat because it might time out before the rep appears, just refresh, but if you are patient, you WILL get a rep and my experiences with the reps is nothing but 5 stars.
Hi customer,
Thank you for the 5-star rating! We're glad you're enjoying our app.
If you have any feedback or need assistance, feel free to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
I was always looking for a free method to display custom switches and product options on my Shopify product page, most other apps and themes that have in built variant options are paid, so NS Image Switch was a no brainer for me. Recently had an issue where Lily and Stephen from Dev team helped me out instantly. Would definitely recommend NS Image Switch Variant to anyone looking for a solid app to handle their variant options.
Dear customer,
Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you've found NS Image Swatches to be a valuable addition to your Shopify store and that it serves as an effective solution for displaying custom swatches and product options.
It's also wonderful to know that Lily and Stephen were able to assist you promptly with your issue. We strive to deliver great experiences consistently, and your feedback reaffirms the hard work we put in every day.
Thanks for your kind words and for recommending our app. We look forward to continuing to support your business!
Regards,
Chloé - Customer Success Manager @NestScale
The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!
Dear customer,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.
Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.
Wishing you continued success with your store!
All the best,
Chloé - Customer Success Manager @NestScale
Amazing app + support, super quick responses even with our massive time difference.
Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!
Hi,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference.
We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊
Best regards,
Chloé - Customer Success Manager @NestScale
The app is good, but what I really liked was the Help Center. Because of some mistakes I made, I wasn’t able to use the app. Rachel, from the support team, was prompt and helpful.
Thank you so much for your feedback! 😊 We’re happy to hear that you find the app useful, and we’re especially glad that Rachel could step in and help you resolve the issue quickly. It’s also great to know it was able to assist you in getting everything back on track!
If you ever need any more help or have suggestions for us, feel free to reach out anytime. We’re here for you!
— Chloé from NestScale 💛
Good service, Best Color Swatch app on Shopify :D
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
— Chloé from NestScale 💛