NS8 Protect uses industry-leading techniques in behavioral analytics, real-time user scoring, and global monitoring to identify bots and other malicious activity. As a platform based approach to online threat reduction, NS8 Protect is designed to help your store fight the three big revenue killers: order fraud, advertising fraud, and poor performance.
NS8 Protect watches and scores every visitor to your store. When we detect suspicious activity before, during, or after an order is placed, it is reflected in the order’s EQ8 Score. An order with a low score is most likely fraudulent, and depending on how low the score is, it is held or flagged for manual review. When an order’s score is low enough to be suspicious, but not low enough for the store administrator to confidently cancel the order, NS8 Protect provides the tools to escalate the order and request e-mail and SMS text verification from the user. If the user verifies their phone number, the store administrator can process the order with confidence.
Advertising fraud (especially remarketing fraud) is a huge and growing issue for online merchants. Up to 34% of online advertising campaign budgets are stolen using fraudulent traffic. NS8 Protect not only scores all of the traffic visiting your store, but it also detects and records the traffic’s source. You will see when, and which, advertising sources are delivering low-quality, high-risk, fraudulent traffic. You will be able to save money and increase revenue by eliminating poorly performing campaigns and focusing your budget on the successful campaigns that deliver results.
NS8 Protect includes five critical monitors that every Shopify store should have. If and when an issue arises, escalating text messages are sent to you and your staff warning of potential or actual problems.
Once you install the app, just turn the features on and you will have your shop protected immediately.