Nudgify Social Proof Sales Pop , 136 avis
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App was great until it wasn't. One of my nudges wasn't working properly and I contacted support. They told me they would take care of it. After 5 weeks of being told they have "escalated it" and I had to wait I deleted the app. Terrible service.
Thank you for your review and for sharing your experience with the app. We're sincerely sorry to hear that you encountered an issue with one of your nudges and that our support wasn't able to resolve it promptly.
There's absolutely no excuse for the five-week wait you experienced, and we understand why that led you to delete the app.
We take all customer feedback seriously, and yours will be used to improve our support processes to ensure faster resolution times in the future. We value you as a customer and would love to have you back.
Please feel free to reach out to us directly at nudgify@convertize.com if you have any questions or would like to discuss this further.
Sincerely,
Elizabeth
Easy to use and adjust settings, even on free plan. Love that I can customise the colour of my nudges on free plan also, and choose which pages on my website to show nudges with different target actions for conversion. Great app, would highly recommend.
Hi Bounde, thank you for your amazing feedback. Happy you're enjoying all our functionalities on Nudgify. We're going to be rolling out more along the way so sit tight and enjoy the ride ;)
Cheers
Muito Bom
great app
Be ware, I have been contacting the support team for more than 2 months now. The app has been charging me 30 dollars for consecutive 6 months now while i'm on the free plan. I've been waiting to reactivate the app once i need drain more traffic with ad budget. I asked to be reimbursed but zero replies from the support team.
Dear Taiga
We sincerely apologize for the inconvenience you've experienced, we understand the frustration this billing issue has caused.
From our investigation, we can see you activated your subscription charge November 15th 2022, but can see no record of a cancelled subscription up until November 13th 2023. We have escalated this to Shopify however as they handle all billing with merchants directly, and they would be contacting you for further investigation.
Thank you for your understanding.
Bolanle from Nudgify
It's cool.
top facile d'utilisation je recommande
Easy to use, does what it says. I think I'll need the paid membership though to help polish my store, the free stuff is a little annoying on the shop
But if I can get some sales I'll upgrade
Hi there, Thank you for taking the time to share your feedback. We're delighted to hear that you find Nudgify easy to use.
We completely understand that the free version may come with some minor inconveniences. We designed it to provide a taste of what's possible. Here's to hoping Nudgify helps drive those sales, and we look forward to assisting you on your journey. Should you have any questions or need further support, don't hesitate to reach out.
Don't know yet. Can't try the app unless I leave a review ... Anyway, it's easy to install. Hopefully everything will go well.
Hi there, thank you for your review I'm glad you find Nudgify easy to install. I'm sorry you were forced to leave a review, we'll check it out asap. In the meantime, please don't hesitate to contact us if you have any questions, we're always happy to help
cheers, Bolanle
Fantastic. Easy to use and a really gain for the shop. Don´t know what else to say.We really love all the features
Hi there, Thank you so much for your fantastic review! We're thrilled to hear that our product has been easy to use and a valuable asset for your shop. We appreciate your kind words and your satisfaction means a lot to us