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Ben delivered excellent and swift support connected to a quasi-complex issue related to a state tax deficiency that was no fault of ours. Not only did Ben deliver the clarifying support, he stated that Numeral would cover the costs if it wasn't resolved satisfactorily by the state. Ultimately, Numeral cleared the issue with the state and all is well. Ben advanced the solution here with significant speed and I couldn't have felt more cared for as a Numeral client.
Working with Numeral has been a game changer for my business. I no longer have to worry about filing our returns late or making errors, everything is taken care of by the Numeral team each quarter. They're also incredibly helpful and responsive whenever I have a question, concern or need guidance on our sales tax.
Great platform and even better support. Numeral has simplified our sales tax process, and the Shopify integration has worked seamlessly. Whenever we've had questions, the team has been quick to respond and helpful. It's been a great experience from start to finish.
Numeral has made sales tax compliance straightforward and easy. Their team is responsive, knowledgeable, and proactive in helping us stay compliant. The setup process was smooth, and their support has been excellent throughout. Highly recommended!
Numeral made managing sales tax easy, and dare I say, delightful! After using a well-known sales tax market leading service for a couple of years and experiencing never-ending issues and nonexistant customer service, I switched to Numeral. They walked us through setup, making sure we had all of our sales channels connected, and are prompt and kind when we have any questions or issues. Highly recommend!
We just onboarded with Numeral and have had a great experience so far. They were very proactive in setting everything up correctly and we're excited to have sales tax compliance fully off our plate. The team was responsive throughout the process and made what's usually a painful transition feel seamless (I've onboarded 2 different platforms in the past that have been much more difficult to work with).
Do not let them set up your state sales tax information and please file this manually yourself. Once you leave, they have your login information and never email you back. It's been 3 weeks of me emailing their support with no reply.
Awesome way to handle sales tax. Super easy set up, Numeral handled the heavy lifting. Fillings were done quickly and accurately. Customer service gets back to me the same day if I need support. This is basically sales tax on auto pilot and great for founders / small businesses. Sales team was pretty chill too, which is appreciated.
Numeral has been an absolute game changer for our business. We originally came to them with a very complicated situation. We were significantly behind on our sales tax remittance and felt completely overwhelmed by the process of getting back into compliance.
From day one, the Numeral team guided us every step of the way. They coordinated directly with the CDTFA, helped us untangle years of confusion, and made what felt like an impossible task surprisingly straightforward. Their team was knowledgeable, responsive, and incredibly supportive throughout the entire process.
Now that we're caught up, Numeral automatically files our sales tax returns each quarter, giving us tremendous peace of mind and allowing us to focus on running our business instead of worrying about tax deadlines and compliance issues.
We truly cannot say enough good things about Numeral. They took something that felt daunting, confusing, and stressful and made it ridiculously easy. We're incredibly grateful we found them and would highly recommend them to any Shopify merchant looking for a reliable sales tax solution.
At this point it looks like emails and tickets have gone unanswered from the Numeral team. I have tax authorities contacting me indicating I'm non-compliant. And nobody from the Numeral team gets back to me despite emails and an open ticket. There is also no phone number to speak to an actual human.