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We've been using Numeral for several years now, and it's been great. Sales tax is one of those things you don't want to think about until things go wrong…. and with Numeral, it's just been consistently accurate across filings and 30+ states
The support has been helpful and thats the one thing they do supremely well - having someone side by side to guide you along the way. Not only do they deal with all the mail, whenever we've had questions, their team has been extremely responsive and actually try to help…. not just pointing to docs, but making sure things are handled correctly. We've used a number of other solutions in the past and Numeral does extremely well with guided support
Numeral has been very reliable for us and I'd recommend them to other brands who need sales tax automation
We are so grateful for Numeral. Sales tax is unbelievably difficult to manage, and Numeral automates the process while keeping me in the loop. It feels so good knowing that they are monitoring our economic nexus, updating our Shopify tax collection settings, and filing on our behalf. Just keep in mind that you still have to review your settings and monitor for changes in physical nexus that Numeral might not be aware of.
Numeral has been a breath of fresh air for us! From customer support to tech support, everyone on their team is super knowledgable, friendly and incredibly responsive. If the person we contact can’t solve our issue, they very quickly find us someone who can. They don't just send us links to countless 'help articles', we deal with actual humans on a first name basis. They have never left us ‘hanging’ with an issue. We have tried other sales tax platforms, and Numeral is by far the best!
I've been using Numerals for a couple of years now. It has been a huge relief on state tax filings. They take care of everything which gives me more time to work on the actual business itself. If you're pushing numbers on Shopify, I highly recommend using Numerals to stay compliant with each state.
We used to work with Avalara and decided to switch to Numeral over a year ago after MANY frustrations. This has been such a good decision. Numeral makes filing in the US sooo much easier, and customer support is on top of everything we send them. It's a no-brainer. 5/5.
My business has worked with Numeral as they pioneer the sales tax compliance space for e-commerce brands. Numeral is a company you can absolutely rely on for getting the job done in the best way possible. Customer service is a breeze and they make every action concise and easy to understand.
Of all business partnerships, mine with Numeral is the strongest - And I feel this speaks volumes to the people and workflows created at Numeral. Please utilize their services!
Numeral has been an absolute joy to work with after switching from Avalara last year. Their customer service is top notch, I love their platform, and even better they are actually filing our returns (more than I can say for Avalara). I highly recommend their service!
We have been using Numeral for all of our state sales tax filings for about 3 years and they’ve been consistently accurate. I used to verify their work myself and it always checked out.
Recently when we received a state notice caused by the state’s own delayed processing, Numeral had already handled it and responded to us immediately providing proof the filing was correct and on-time. Reliable, proactive, and exactly what you want in a sales tax partner. Highly recommend.
Numeral has changed my sales tax life!! They are so helpful, responsive, and accurate. Their platform is very user-friendly, and signing up for new states is easy. They are less expensive than most sales tax platforms and much easier to integrate with. I highly recommend them over Avalara and TaxJar.
Numeral has SO simplified our sales tax compliance. The service is extremely valuable. Their support in getting set up was top notch. . . All support people speak English as their primary language and were very willing to get on the phone or zoom and handle everything they could with as little involvement from us as possible. I can't recommend Numeral strongly enough.