Numeral Sales Tax

Numeral team is on top of it. We've had all sorts of challenges over the years and they've been very helpful. We worked with Avalara before and they were a nightmare, insanely expensive and had zero customer service. They had no one to answer the phones, and constantly tried to use AI bots to facilitate tax questions. Numeral is 1,000x better, and it's easy to connect with real people who can help in case of issues. I highly recommend.

The Numeral team has done a good job of onboarding our account after transitioning from Avalara. As with other commenters, filing with the various states is not an easy task. Do not expect perfection; there are always a few issues. But the customer service team has been faster and faster with their responses. The overall Numeral team has been efficient in filing all of my required returns.

I would say that the platform is still evolving and has a way to go with respect to reporting; the available reports are pretty basic which is why I'm giving them a 4 instead of a 5.

Taylor helped my company navigate and register for the new California Covered Battery‑Embedded (CBE) Waste Recycling Fee. This was not a service Numeral was currently providing, but Taylor worked with his internal team to make it happen. He was responsive and kept me posted throughout the process. We are very grateful for Taylor's help and support and that Numeral can take this task off our plate!