The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Call very bad, do not use the suppliers of the obelro. Little support, they do not send the product in the correct time, the oberlo can not solve anything.
The best thing is to use the same aliexpress providers because they do not fulfill anything of what they promise.
This app is a shame. I had several issues with them (appart the 10 e-mails you will receive a day, even if you want to unsubscribe...):
1. They will never give you reports (except one which is totally useless)
2. They can refuse to add some aliexpress product, and this without any explication, just because they don't want to!!!!
Really disappointed with this app
If I wanted items from AliExpress, I'd order from Wish. Not interested in peddling cheap items. I wanted to be able to dropship items of my choice from my own suppliers and found this couldn't do that.
Such a horrible experience using this app. I tested out a few items from Orbelo in my newly launched shop and when customers ordered they didn't receive 2 of the 3 items and the one that came in looked NOTHING like the item described from the Verified seller. Such a horrible experience. Now they won't refund me, Shopify won't help get my money back and I've lost a customer because of such a bad experience. Never making this mistake again.
If I could a half star....Have had problems from day one with orders from Ali Express not syncing with Oberlo...solution recommended; "please read the instructions and watch the videos" which I did several times ...also, the tracking links were all broken and even after 3 request for explanation as to why? dude called Chuang Chao responded 3 times in a row with a stock reply: "package was delivered" and kept sending me the tracking details.... sounded like an auto response. Their lack of meaningful response and solution has prevented me from launching my site to the public as everything as of now has to be done manually in terms of order syncing and tracking uploads. I guess that’s what you get for a free service!
Sports Illustrated Yoga
My orders are asking me to manually fill them all in? I thought Oberlo was an instant order linked to purchases on Shopify. Oberlo can you please fix this. My customers are going to be upset about this.
The support team doesnt answer the questions. I wrote them like 4 emails, but i dont have a reply. The support sucks!
Not a fan... Use other fulfillment/product apps and they work much better. This one makes you change your Shopify settings and also many of the items are not in stock. Customer support takes forever too! I'm deleting.
Pay $30 a month and have not made one sale, not worth the cost and the support received was unacceptable.
Se tivesse como dar 0 ou menos daria. Estou pagando 30 dolares por um app que não funciona bem. Antes até funcionava. hoje trava toda hora, faz pedido duplo e não preenche os campos de observação e telefone do cliente. Tenho 4 grupos de whatsapp e vou reportar isso a todos.
NÃO RECOMENDO e mudo a avaliação se ajeitaremmmm