Very disappointing app. Rest on its laurels, it's worthless compared to "shopmaster". It's a pity that shopmaster is going to be taken off the shelves. Shopify will buy it to replace oberlo, otherwise the shop will have to be closed. It is too difficult to do dropshipping without shopmaster. No app can replace it. This is sad.
Hi there! Thank you for taking the time to write us a review. I'm really sorry to hear that you didn't have an enjoyable experience using the app. I can imagine it is difficult to switch tools mid-operation, and I'll bet the transition for you has been tough as it has been for many other merchants having to scramble after the Shopmaster announcement. We'd love to help you get ramped up and acquainted with the app in more depth, so please don't hesitate to reach out if you needed some guided assistance. If you're moving on, we're sorry to hear that too, but we wish you the best in your business regardless of which tools you choose to use. -Jasper
First off, the price they set the product at is the resale price, NOT wholesale. I'm sorry, but I cannot waste my time trying to add products to my store and make zero money, walmart big lots target ect sell most of all of these products at the same cost you're wanting to sell to us a dropshipping reseller which is wrong. I will NOT be doing buisness with this app.
Hi there! 👋 Thanks for taking the time to leave us feedback. I understand what you mean, and some product prices do match prices in popular local stores! The Oberlo app helps you import and fulfill products directly from AliExpres. AliExpress sellers set product prices, and most are competitive. That said, Oberlo does not have control over the wholesale prices.
As with anything in life, on AliExpress, some suppliers are better than others. I suggest using Top Brand suppliers on AliExpress since they are rated the best for their products and customer support. Always ensure reliable suppliers with great feedback in most aspects (shipping time, product quality, customer support, etc.). It's best to aim for a 4.5 rating and above. We want to see you succeed, and we hope you can give Oberlo another chance. Nevertheless, I wish you the best of luck with your business, no matter which app you choose to use. 💪 -Iris
Developer, please tell me whether this app has stopped running? Because I couldn't open this app at all, the goods uploaded by this app appeared incomplete information loading in the store
Hey there! Wow, I'm really sorry to hear you've had such a poor experience using the app recently. There aren't any widespread outages of note, but it is possible there a brief and intermittent issue. That said, all systems are a go right now. If you're still experiencing the issue, please reach out to us at email@example.com so that we can take a closer look. In the meantime, please make sure you're using Google Chrome to access Oberlo and Shopify. And if you haven't yet done so, make sure you clear cookies and cache, then restart to make sure the issue is not happening locally. We are keen on helping you get this issue sorted out, so please make sure to message us if the issue persists. Apologies for the inconvenience and we look forward to hearing from you soon. 🙂 -Jasper
I have the free plan the shipping takes forever and stressfull, will be any better if i switch to a payment plan? Thank you
Hey, there. 👋 Switching plans won't make the shipping faster. But you can find suppliers that are domestic and ship to the country you are targeting. That allows customers to get the packages much faster. For example, I ship to the US using a US supplier. Shoot us an email at firstname.lastname@example.org and our team is happy to help find a domestic supplier for your product. 🙂 -Rio
Always be loading, can't open the dashboard and import list. How to solve this problem???????????????
Hey there! Oh no! I'm really sorry to hear you've been having trouble with the dashboard. As you know, without it, it's hard to get any work done. If you haven't yet done so, please email us at email@example.com so someone can take a peek and figure out what might be happening. But in the meantime, I just want to be sure you've gone through a few troubleshooting steps. (1) Make sure you're using Google Chrome when accessing Oberlo. It is optimized for Chrome and the Oberlo Chrome Extension. (2) Also, clear cache, cookies, and restart your browser and device. If you haven't reached out to our support yet, please email us or send us a direct message on social so we can get you sales-ready as soon as possible. Our sincerest apologies for the inconvenience. -Jasper
There is no sorting filter to show which items have the option for fast shipping! Other wise the app has a lot of variety of different products!
Hi there! 👋 Thanks for taking the time to leave us feedback. I totally understand what you mean and it's a fantastic suggestion! I will make sure to pass it on to our development team. ✌️ While you can't filter by fastest shipping within your Oberlo account, you can do that using our Oberlo Chrome Extension on AliExpress.com. Here is a guide on how to do that (https://bit.ly/3m07twV). I see it may not be ideal but, I hope it helps in the meantime. 🤩 Best of luck! -Iris
Unable to automatically place an order from AliExpress,
And the address is also wrong+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi there! Sounds like you've been experiencing some technical difficulties getting to know the platform. That sort of stuff can definitely be frustrating, sorry you've had to deal with these things. I encourage you to reach out to us at firstname.lastname@example.org. We would really appreciate the opportunity to continue helping you with some of the challenges you're facing. Your success is our success! We look forward to hearing from you. 🙂 -Jasper
Loja Visite o Brasil
Como pode passar de um aplicativo de topo para um aplicativo terrivelmente ruim, que parece mais ter sido feito por um amador ou aprendiz! O aplicativo estava muito bom, mas com essa atualização, além de horroroso, tem gerado alguns problemas.
1) Ele tem indisponibilizado o produto 'na loja' em canais (Disponibilidade de produtos) e eu tenho que fazer um processo pra ajustar, que me rouba tempo. Isso não ocorre em todos!
2) As atualizações de preços tem alterado constantemente de forma errada, trazendo o preço maior para menor. Com isso, eu configurei para não alterar mais, entretanto, mesmo assim, o problema persiste. 3) Todos os dias eu tenho que olhar um por um pra ver se isso ocorreu novamente, me gerando uma grande perda de tempo e, sempre aparece um ou outro e, eu tenho que corrigir.
4) Ainda ontem percebi que a plataforma da Shopify, também havia feito alteração no sistema, inclusive no design 'azul' para 'verde' mas, logo no dia seguinte, eles voltaram atrás, o que eu achei bom!
5) Quanto ao Oberlo, o anterior dava show de bola, era nota 1000. Resolveram mudar, mas mudaram muito. Deveria ser aos poucos. Na minha concepção, além dos problemas ocasionados, a nota para o novo Oberlo é '0'.
Espero alterar minha nota do app para positivo. Só depende da Oberlo!
God's Elect Shop
I am disappointed in my first order through Oberlo, because I ordered and paid for the items. and have been watching the store say it is in process for 2 weeks. then today I go to Ali express and the majority of my order has been closed due to non payment. But the payment came out of my account and has not been returned. I am still waiting on an explanation.
Hey there! Wow, I'm really sorry to hear that happened on your first order. It shouldn't happen on any order at all, but sometimes suppliers on AliExpress fail to fulfill their orders for various reasons. In this case, it might have also had something to do with their payment system. In any event, it's frustrating to have that happen. We always suggest selecting suppliers that have an extremely high satisfaction rating with a long track record on the platform. Unfortunately, this issue has occurred in the AliExpress ecosystem and you'll need to resolve it with their customer chat line in order to figure out what happened with the payment. They're pretty good, however, and they'll either return your money or ship you the product. Thanks for taking the time to write us a review, and we sincerely apologize for the poor experience you've had so far. 🙂 -Jasper