little tee london
on my app its saying shipping methods not available and i dont know why ?am very disapointed as it is
Hey there. Thanks for reaching out and leaving us a review. Sorry to hear that there were issues selecting a shipping method on your product, but I’d be happy to help. This error would appear if you haven’t set up your shipping methods in Shopify correctly for the shipping destination. I’ve got the right guide to help out with that here (https://bit.ly/2ZRFhmX). Once your shipping settings are set correctly you should be able to order that product with no issue! Try that out and if you still need any further assistance fire us a message at email@example.com and we’re happy to help resolve that for you! 🙂 -Rio
I though I would Oberlo another go and I can see Shopify have removed my 1 star rating from before. Well done Shopify on deleting 1 star ratings.
Your compare at price formula is still illegal. Because when the item in AliExpress is not on sale, the sell price will never equal the compared price. I suggest you go to a retail store and see how pricing works.
Your pricing formulae do not take into consider any delivery costs offered by AliExpress. One item could have a delivery cost of $20 and another $0. So the $20 would put me out of pocket. This was mentioned to Oberlo I think 2 years ago. You still have not done anything about it.
Hi there! I'm really sorry you had this experience, I’d never want our merchants to feel frustrated or neglected.
When it comes to price changes we always encourage merchants to set up Auto Update notifications to your needs so you can ensure you’re always aware of any product changes from supplier’s end. You can contact our Customer support team at firstname.lastname@example.org who will be happy to help you review your current setup.
You are correct that shipping cost is not calculated in the formula and we understand this may be the pain point in the process so once again thank you for providing us with feedback on that.
Shipping rates vary greatly depending on the origin and destination of your parcel so we highly recommend checking product rates for each country you aim to sell to before forming your retail price to ensure you’re not at loss. This will also help you determine whether it’s better to include the shipping cost in the price and offer free shipping or setup shipping rate within your Shopify store.
Hopefully we can make this experience better for you in the future and all the best with your business, regardless of which tools you decide to use in the future.🙂 - Iris
Excellent app, great integration. Makes life so much easier! Can even browse products right in the app.
Hey there. Thank you so much for taking time out of your day to leave us this sweet review! I love that our app is helping make your life easier. If you have any other questions, feel free to fire us a message at email@example.com. 😃 -Rio
Great app!!! I really like the demo video on how dropshipping with Oberlo works! Thank you for making this
Hey there! Thanks for your feedback on the app! I love that our videos are helping you find what you need easily. I’ll make sure to share your feedback with our team! Don’t hesitate to reach out if you need anything. 🙂 -Rio
Guy & His Dog
This app works as it should; however, it's connected to AliExpress, which is a shot in the dark. I understand that AliExpress is a platform with various storefronts for customers of all sorts. Still, it works, and it doesn't. I've had some lost orders, which makes my business look terrible. Items are slow for delivery, and things are lost continuously or untrackable. It's best to have the product at home and send it out with a FedEx, USPS, Etc., with a tracking number so that you know where your sent items are going and delivered.
Hello there! Thanks so much for your review - we always appreciate getting feedback as it helps us improve as quickly as possible where it matters the most for our merchants. I completely understand where you’re coming from regarding the shipping process and time when dropshipping from AliExpress, particularly from China suppliers. While this is something we are unable to control we have a great set of guides and tutorials on how to overcome and alternatively position the long shipping wait with your customers. This one is my personal favourite - (https://bit.ly/2W31gGr).👍
Another thing that might interest you is AliExpress does offer a large variety of dropshipping products from their warehouses outside of China which may significantly reduce shipping times.
No matter what country, always make sure to find a reliable supplier with great feedback in most aspects (shipping time, product quality, customer support etc). It’s best to aim for a 4.5 rating and above.
I’m really happy you know the value Oberlo adds to your business and I want you to make the most out of it. Our team enjoys helping any business as if it’s our own so you can always contact our Customer Support at firstname.lastname@example.org. They'll be more than happy to help you with anything. Stay relentless! 😊 - Iris
Steel My Mug
The thing I like the most about this app is the possibility to explore many new products to sell in my store
Hi there! It’s so great to hear you have been enjoying our app to the fullest. I couldn’t agree more that the most exciting part is how easy and fast you can access such a variety of products and have them in your very own store! 💃
We're always working on new features to help merchants to grow quickly, so if you ever have a new great idea of what you’d like to see as a new feature please let us know 😉 Thanks for your great feedback and keep up the great work. I know you got it! 🌟 - Iris
if your making hundred of dollars, get out of this game. if your making thousands you NEED this. period.
updated** this "APP" is just inventory freeware that exists at big box retailers. LEARN YOUR INDUSTRY PEOPLE. RETAIL.
Hey there! We appreciate the review and kind words! We make our app for merchants like you, I’m happy to see it was able to provide you value. Also hundreds isn’t always a bad thing, because you need to make hundreds before you get to thousands, and you need thousands before tens of thousands! Happy dropshipping. 🙂 -Rio
I wouldn't recommend this app for anyone the shipping takes forever and you cant track your packages. If you enjoy giving refunds then this the app for you. If you don't like giving refunds then stay away from this app. Customers are unhappy waiting so long. I can't tell them where is the package( tracking is a joke) and when it will be delivered. I paid for shipping 16-26 days and it is over a month and wasn't delivered yet. I can't say if it is in China or Canada , Last tracking updates where two days after the package was shipped and no more tracking. Customers already asking me where is the package and I was told that they will report me to the bureau for fraud. Oberlo app is working good but making business with aliexpress is not the way Oberlo is telling you.
Hey there. Thanks for taking the time to leave us a review. Apologies for the experience you had shipping and tracking your packages. I’ve dealt with similar situations before so I know how this can feel. Customers may wait a while for their packages, but in my experience outlining a shipping policy clearly can help curb that question; and set the expectation that packages may take some time to ship. Check out our template for a shipping policy in this blog (https://bit.ly/3e9O3lh). If you have an order that has tracking but isn’t being updated, I’d suggest opening an appeal on AliExpress to get a refund for that product if possible. I’d also suggest checking out our guide on handling these situations (https://bit.ly/2DpGxGv). If you need some extra eyes on this case we’re happy to help! Just shoot us a message at email@example.com and we’ll see how we can assist you! 🙂 -Rio
Finest Tea House
This app is nothing but Alie Express and Alie Express is BADD !!! My customers are livid about the shipping times I dont think these orders are coming from USA even when you click on ships from USA!!! YALL NEED TO GET IT TOGETHER ON HERE I FEEL LIKE IM BEING SCAM OUT OF MY MONTHLY $30 A MONTH !! PLEASE DO BETTER SHOPIFY
Hey there! Thanks for taking time to leave us a review. We truly appreciate your feedback because it helps us create a better product for merchants like you. Currently Oberlo only integrates with AliExpress suppliers. I was in your position and felt the same way with one of my first dropshipping stores. The great thing is that you can actually vet suppliers and source products from a reliable one. We’ve got an awesome article that shows how to do exactly that (https://bit.ly/2Z9O7NG). I’d also reach out to the supplier to ask about their US warehouse and for more information if you see the items aren’t shipped from there. Regarding shipping timelines, it’s best to be clear and concise with customers regarding shipping to avoid any upset customers. I like to use a clear shipping policy outlined on my product pages! We’ve got a shipping policy template you can use in this blog (https://bit.ly/3e9O3lh). Hope that helps, if there’s anything else I can do for you let me know! 🙂 -Rio