Overall rating Based on 2397 reviews
Horrible customer service. They had a supplier named Kimmyshop in their special "Oberlo Supply" list. I had to make some adjustments to my store and I deleted some of my products. Went to add them again and the supplier is no longer listed! I was never sent an e-mail telling me that they would now longer be on the site. I e-mailed customer support four days ago and none has gotten back to me to explain what is going on. Brutal Service
They stopped allow you to use your own affiliate links or cashback plugins without previous warning. So we can conclude that they receive the cashback from our sales without warning us.
Jungletrade Co Uk
Wanna know how oberlo steals your money?
Every time you place an order on aliexpress, they send you to their affiliate link and get 10% from every dollar you spend. Even if you pay monthly subscription, they still steal your money. And the worst part is that they do not allow you to use your own affiliate links or cashback plugins. They are trying to steal my 800$ which I earn monthly from my cashback.
They also lie to you, they think you are idiot and they try to take advantage of you. I will never use them again and if you want to increase your profit by 10% just quit oberlo, get ali cashback plugin and find other fulfillment app. There is many alternatives, these apps even support more shops than oberlo(aliexpress). Avoid these scammers.
App wont copy description of Ali product page.
Crappy, unreliable sellers, selling fake products, providing horrible customer service. Our Amazon store was shut down within 5 orders. We made a claim with the Seller on Oberlo, and they never responded.
Sellers that send you the product, don't provide a tracking number. Items get delivered after 20 days!! Even the sellers on Wish App do better than that.
Closing our store in less than 4 weeks. Better to focus on FBA than the stress this piece of crap introduces.
I would not recommend using Oberlo. First, I was ordering on Ali Express through Oberlo and my account was locked. Oberlo should warn people that this will happen, so i stopped using Ali Express. I then decided to use only Oberlo Supply suppliers and products as they say they "vet" the products for quality, etc. The quality of the shirts were horrible! Strings hanging off of the shirts and VERY VERY thin material. Next, the shipping is HORRIBLE!!! I have had tracking numbers expire, orders cancelled on me without any notice of the cancellation and it's taking around 3+ weeks for products to be delivered. We way $2 for ePacket delivery and products take nearly a month to arrive. I have gotten FREE ePacket delivery using DHGate and even Ali Express when I was using it and the products arrived in less than 2 weeks! I think Oberlo Supply is misleading and Oberlo does not hold their suppliers accountable. I would not recommend this app at all. If I could give a 0 star rating I would
Communication was good, but they do nothing else but adding and removing the products. I have to keep tracking which products was deleted so i delete them from my shop too. After all of editing of bad english of the products, i now must delete them. 2 days after the addition, half of my products must be deleted.
Removing app, brining site down..
I guess Oberlo is not something i can rely.
I would give zero stars if I could. Oberlo does some of what it says, but their pricing is misleading, moreover, their customer support team is a complete joke. They have canned copy/paste responses that do nothing but irritate you. Once expressing the desire for some personal and real support, they added more text and copy/pasted their support answered again!
I would recommend other solutions over Oberlo, cheaper and easier to use.
The app has several glitches. Crashes a lot when fulfilling orders. However, usually, I just reload the screen a few times and the Oberlo app usually works after a while. If you can deal with how slow the app is, then its fine. Though severely overpriced! My main issue with this app is the customer service. I came to them with an issue that STILL hasn't been resolved. They make promises they definitely can't keep and put very little effort into fixing issues in the app. Still, the app tells me I have the wrong number of orders to be fulfilled. It is correct in Shopify so I rely solely on it to give me the number of orders I have unfulfilled.
I was free trailing oberlo through shopify but didnot signup for a subscription plan.
but was charged twice on a subscription plan that I wasnt aware of untill I checked on my shopify account
I am currently asking them for a refund but I am frustrating that they seems to be giving me all these nonsense instruction to do, and kept giving me more instructions after done one. feels like they are playing games with me and not refunding my money back directly.
so, can you guys cut the pullshit and refund my money back
I am waiting, been receiving couple of emails that doesnt answer me directly but only asking me to do this and that where i have already done it.