The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.
Sounds like a great friend! We're happy it's helping your business grow! 🙂 -Rio
Big Game Fishing
Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend
Thanks for taking time out of your day to leave a review! We're happy you're loving the app. Keep up the hustle! 🙂 -Rio
I needed assistance with specific questions that weren't being answered on forums or in the community, so I decided to contact the help section on Oberlo instead and I'm so glad I did, I ended up buying one of the plans purely for all the learning material and content. Extremely friendly support advisors, I dealt with Ruta, Povilas and Ashley, all 3 have gone above and beyond what I had expected in regard to them answering my questions and advising me on some tips and improvements on my site. I felt I was pushing it with all my questions but their service was superb and offered to help more. Great bunch of people which make Oberlo that much better, besides that, once you have products in mind to import to your store, the process is so simple and easy. The learning material and content is also golden. Great app run by great people.
Hey there! Thank you so much for your thoughtful review. I have shared this with Ruta, Ashley & Povilas who were all elated to hear that you enjoyed your experience working with them. They come to work every day to help people like you succeed in their online businesses, so there's no better reward than hearing your kind words! Thanks again and we wish you the very best in your business. 🙂 -Jasper
Very disappointing app. Rest on its laurels, it's worthless compared to "shopmaster". It's a pity that shopmaster is going to be taken off the shelves. Shopify will buy it to replace oberlo, otherwise the shop will have to be closed. It is too difficult to do dropshipping without shopmaster. No app can replace it. This is sad.
Hi there! Thank you for taking the time to write us a review. I'm really sorry to hear that you didn't have an enjoyable experience using the app. I can imagine it is difficult to switch tools mid-operation, and I'll bet the transition for you has been tough as it has been for many other merchants having to scramble after the Shopmaster announcement. We'd love to help you get ramped up and acquainted with the app in more depth, so please don't hesitate to reach out if you needed some guided assistance. If you're moving on, we're sorry to hear that too, but we wish you the best in your business regardless of which tools you choose to use. -Jasper
First off, the price they set the product at is the resale price, NOT wholesale. I'm sorry, but I cannot waste my time trying to add products to my store and make zero money, walmart big lots target ect sell most of all of these products at the same cost you're wanting to sell to us a dropshipping reseller which is wrong. I will NOT be doing buisness with this app.
Hi there! 👋 Thanks for taking the time to leave us feedback. I understand what you mean, and some product prices do match prices in popular local stores! The Oberlo app helps you import and fulfill products directly from AliExpres. AliExpress sellers set product prices, and most are competitive. That said, Oberlo does not have control over the wholesale prices.
As with anything in life, on AliExpress, some suppliers are better than others. I suggest using Top Brand suppliers on AliExpress since they are rated the best for their products and customer support. Always ensure reliable suppliers with great feedback in most aspects (shipping time, product quality, customer support, etc.). It's best to aim for a 4.5 rating and above. We want to see you succeed, and we hope you can give Oberlo another chance. Nevertheless, I wish you the best of luck with your business, no matter which app you choose to use. 💪 -Iris
well... ive used in past with almost trouble free, but miss some features like others app offer.... like advanced price match, etc a lot of features that OBERLO since 3-4 years ago what does is just change layouts.... support always give some type of answers like templates without almost 0 information we need, also if you came from another app they do not help in import, you have to manually override each one by one... in 2021 its the solution??????? price rules dont work good, and still use the "multiplyer" ONLY!! after 3-4 years they cant change or add more option? like change price only if price raise... set % multiplyer, set the product price cost with Shipping!! yes this is a must for nowdays... so now only way i see is manully set prices each time they change! to be 100% safe!!. OBerlo and sohpify, come on guys you are better than this i think.....
Hi there! 👋 Thanks for taking the time to leave us feedback. I understand what you mean, and those are fantastic suggestions! I will make sure to pass it on to our development team. ✌️ The Auto Updates feature works as expected. However, delays happen as AliExpress pushes new inventory data out to Oberlo every 24-72 hours. With so many products, it can take some time to update across the entire platform. If you ever get an order while your supplier has that item out of stock, you can override products in existing orders with products in stock from other suppliers. Process steps are outlined here (https://bit.ly/3cn5aBz).
I would also want to apologize for the poor experience with our Support Team. That is not the standard we strive to achieve and how we want to be perceived. We've dropped the ball here, and for that, there's no excuse. We hope you might give Oberlo another chance. 😊 I wish you the best of luck with your eCommerce business, no matter which course you choose to use. 💪 -Iris
EverBelle Skin Rejuvenation
Poor Customer support also needs more advanced features. I contact their team about 4-5 days ago and no response.
Hi there! I'm really sorry to learn that you have had a poor experience while trying to get in touch with our customer success team. We do our best to be responsive to all inquiries, and it sounds like in this case we have let you down. Please accept our apologies. I certainly hope that by now the issue you were facing has been rectified and I invite you to send us a direct message on Facebook so that we can learn more about what happened here. Hope to hear from you soon. 🙂 -Jasper
This app helped me a lot with my pugyou.net store by saving time and money. I recommend, and i hope you'll enjoy it as much as I did
Hey there! Thanks so much for taking the time to write us a review. We're super pleased to hear that you have benefited from Oberlo. All the best! 🙂 -Jasper
Its the best dropshipping app feature out there. The UI is easy to use, large quality product selection and smart ordering system. 5 stars.
Thanks for taking the time to leave a review! I'll pass on your compliments to our dev team! Keep up the hustle. 🙂 -Rio
I totally love this app!! helps me a lot with the products that I need to find. Would def recommend
We totally love your review! 🎉 We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. 🤩 All the best with your dropshipping business, and don't hesitate to reach out if you need help! -Iris