The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!
Pearl Paradise 2
In the last 90 days, we've seen close to a 10% conversion rate on abandoned carts from using Octane AI. Not only that, the average order value from the sales converted are 14% higher than our overall average order.
Octane AI has tapped into a relatively unsaturated platform by marketing in FB Messenger-- which is incredibly brilliant considering how many people are logged into FB at all times.
Being in the luxury goods/fine jewelry space, our customers (in particular, our new customers) need some time to deliberate before purchase. That subtle nudge works wonders. Not to mention, Octane AI comes packed with other features e.g. targeted message blasts, conversation trees for customer service, etc.
Would highly recommend.
I could not say better things about this app! With the constant changes in social media, this is such an awesome tool to keep you in front of your audience! The team at Octane is so helpful whenever I have a question! I could not recommend this app more!
Sweat Tailor 3
OctaneAI is HUGE success! It just 90 days I've seen almost 3x as much engagement from my abandoned cart messages compared to my AC emails.
We've brought in a ton of revenue and I didn't even have to do too much work. This. is. a. no-brainer.
Definitely proud to be one of the first reviews for this game-changing app. Octane AI takes Facebook Messenger Marketing and makes it so easy to use that anyone can do it. There's a lot of buzz for a reason.
Since installing the app, we've been able to market to our audience so much more intimately and effectively- everyone who puts something in their cart and is logged into facebook at the time of doing so gets an abandoned cart message which puts them into the messenger marketing flow. We have found that upwards of 75% of our users are logged into Facebook at the time of cart abandonment which is HUGE. Almost guaranteed deliverability and engagement (people don't treat messenger messages like they do emails- they're a lot more personal and a lot more effective).
And that's just the start, honestly. The dashboard can take a few go-arounds to get comfortable with to but, once you get the lay of the land, the options are endless. We've been able to create cool video campaigns with digital content that we've used before but has been otherwise stagnant for months/years and have channeled it into this new social platform (that was built for video among many other things). The integrations with things like youtube are shockingly easy to use.
Overall, this is a no brainer for any shopify store that is interested in messenger marketing (which they should be). A great app, great support team and good vibes all around.
Octane is a huge time saver and helps create engagement through Facebook, without having to use internal resources to manage Facebook communication. They have a great abandon cart function, that automatically reminds customers about products left in their cart. ROI has been 10x for Octane and as we continue to mine and tweak the Facebook Messenger AI, we expect that to increase significantly.
The way we communicate with customers is changing. It's no longer email, it's now Facebook messenger, texts, Instagram, Twitter and way more. Octane is at the forefront of Facebook Messenger AI and they are a great tool.