The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Cheap Rugs Australia
Customer service is quick to respond but aren't quite across the Shopify platform, or just how eCommerce stores work. We intended to use their pop-up quiz but found it would take way too long to set up for stores like ours with 1000+ products. You need to select the products that match a selection of quiz answers manually, rather than being able to overlap collections or use tag-based filtering. We'd be back in a heartbeat if this was fixed.
A little hard to get used to using it, especially the "rules" Customer service gets back quickly, so make sure to use the chat.
I think this APP has huge potential. Their customer support is awesome.
Unfortunately if your market is not English speaking and you need to be able to translate button texts into your own language, then this APP becomes useless because ist not possible. Many buttons and certain Bot texts are fixed and cannot be translated or customized. Are real pity and a huge disappointment for us.
Hopefully the developer will change this. Shouldn't be so hard and they would open the App to more markets and avoid disappointment of users who find that issue out after they invested time to install and test the Bot.