Octane AI for Messenger & SMS

Octane AI for Messenger & SMS

by Octane AI

Facebook Messenger + SMS Sales, Marketing Automation & Support

4.9 of 5 stars(51 reviews)

Reach Customers Where They Are

Automate marketing campaigns with an 80% average open rate on Messenger and SMS. Send notifications, win-back campaigns, up-sells, and more.

Recover More Lost Sales

Send pre-optimized browse and cart abandonment flows on Messenger and SMS. Coordinate the timing across channels and track performance.

Integrate With Your Apps

Improve the effectiveness of your tech stack by integrating with Klaviyo, Yotpo, Smile.io, ReCharge, Privy, Justuno, Gorgias, and more!


About Octane AI for Messenger & SMS

Octane AI is a Messenger and SMS marketing, retargeting, and support platform that integrates seamlessly with Shopify and Shopify Plus to support small to enterprise businesses.

Octane AI is trusted by 1,000+ fast growing brands including GoPro, Apt2B, CoverFX, Live Love Polish, Summersalt, Royal Caribbean, Vanity Planet, Maroon 5, and many more. We also work with 100+ trusted Shopify and Shopify Plus agency partners including MuteSix, Hawke Media, Elite SEM, BVAccel, and more.

Most Integrated Messenger + SMS Platform

Integrated with Facebook Advertising, Klaviyo, Yotpo, Privy, Gorgias, Re:amaze, JustUno, ReCharge, Smile.io, PushOwl, Dashbot, and Yext. We're always adding more!

Acquire More Customers

Run targeted click to Messenger ads, Facebook comment campaigns, collect subscribers with customizable opt-in tools, and other marketing campaigns to increase your Messenger subscriber list. Use your subscribers on Messenger to increase email or newsletter sign-ups. Make your messaging more impactful on all channels by using our Klaviyo and Facebook advertising integrations.

Recover Lost Sales

Take advantage our 85% average open rate to win back customers with browse abandonment, abandoned cart, order confirmation, and shipping notification flows. Customize the messaging of flows to see results with 1 out of 9 abandoned cart messages converting into a sale. You can dive deeper to create custom segmented flows based on a variety of triggers to send personalized messages, upsells, and run win back campaigns through Facebook Messenger and SMS.

Run Robust Marketing and Retargeting Campaigns

Run and schedule campaigns with push notifications, broadcast messages, click to Messenger ads, sponsored messages, and Facebook comment capturing. See an 18x average ROI and a 27x average ROI during BFCM and peak shopping seasons. Use Octane AI to sending more personalized messaging by targeting with purchase history, customer lists, gender, customer behavior, Facebook custom audiences and more.

Automatically Answer Customer Questions

Train your bot to reply to up to 99% of Facebook customer support questions over Messenger and use artificial intelligence to improve responses over time. Customers can chat directly with your brand to get automatic responses, learn more about products, or interact with content. Octane AI supports on-site live chat through Messenger.

Measure with Advanced Analytics

Use analytics dashboards to improve your bot’s effectiveness, run more impactful marketing initiatives, and continue to increase your return on ad spend, average order value, cart recovery, conversion rate, and revenue.

Global Support Team

With an average support response time of under 5min, rely on our globally located team of experts.

Integrates with

  • facebook messenger,
  • klaviyo,
  • yotpo,
  • gorgias,
  • recharge,
  • privy

See the app in action

Explore how the app works in an example store.

View example store

Support

Pricing 14-day free trial

See all pricing options
Basic Plan

$9/month

Pricing is based on monthly active people in your bot

  • Abandoned cart recovery

  • Follow-up messages

  • Promotional broadcasts

  • Customer acquisition tools

  • Integrations

  • Analytics dashboard

  • Email support

Pro Plan

$209/month

Pricing is based on monthly active people on Messenger and number of text message sent

  • All Basic Plan features

  • VIP Support

  • Browse Abandonment

  • SMS Broadcasts and Flows

  • Custom Flows

  • Advanced Targeting, Segmentation and Analytics

Enterprise Plan

$999/month

Pricing is based on monthly active people on Messenger and number of text message sent

  • All Pro plan features

  • Dedicated account manager

  • Bulk SMS Pricing

  • Custom solutions

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 51 reviews

  • 5 of 5 stars
    96% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (1)

Most recent reviews

HempLand USA

We're on the basic plan, but we're LOVING it so far! Had a minor glitch with one of our shipping notification flow and Katie was incredibly helpful and thorough with getting it back up and running correctly. I've worked with several other self-serve type ad platforms and NO ONE has been that easy to communicate with. Seriously, Katie rocks!

Smugglers and Thieves

We've been using this app for a few months to help with capturing our abandoned carts. So far so good. Has made a difference in converting.

KMS Hayloft

So far our experience has been great. Customer support and onboarding support are A++. The best part for us is the easy integration into our other systems.