Marketing | Sales and conversion optimization | Customer support
Octane AI for Messenger & SMS

Octane AI for Messenger & SMS

by Octane AI

Facebook Messenger + SMS Sales, Marketing Automation & Support

4.9 of 5 stars(60 reviews)
From $9/month. 14-day free trial. Additional charges may apply.
Add app

Messenger & SMS Under One Roof

Manage & coordinate your Facebook Messenger & SMS campaigns in one place. Merchants double their ROAS and recover 5x more carts with Octane.

Gain Customers & Recover Sales

Send pre-built flows on Facebook Messenger and SMS, including browse and cart abandonment. Grow your audience with Octane AI's growth tools!

Integrate with Your Apps

Integrate your Facebook Messenger & SMS campaigns with Klaviyo, Yotpo, Smile.io, ReCharge, Privy, Justuno, Gorgias, Yext, Dashbot and more!

About Octane AI for Messenger & SMS

Octane AI is a Facebook Messenger and SMS marketing, retargeting, and support platform that integrates seamlessly with Shopify and Shopify Plus to support small to enterprise businesses.

Octane AI is GDPR compliant and trusted by 1,000+ fast growing brands including GoPro, Apt2B, CoverFX, Summersalt, Manscaped, Vanity Planet, Maroon 5, and 100+ Shopify & Shopify Plus agencies.

Run Robust Marketing and Retargeting Campaigns

Run and schedule marketing campaigns with click to Messenger ads, sponsored messages, Facebook comment capturing, and SMS or Facebook Messenger messages. Customers using Octane AI have doubled their ROAS, recovered 5x more abandoned carts, achieved 80%+ open rates and increased AOV by 25% or more. Use Octane AI to sending more personalized messages by targeting with purchase history, customer lists, gender, customer behavior, Facebook custom audiences and more!

Most Integrated Messenger & SMS Marketing Platform

Integrated with Klaviyo, Yotpo, Privy, JustUno, ReCharge, Gorgias, Re:amaze, Smile.io, Dashbot, Facebook Ads, Shopify, Shopify Plus and more. Send targeted Facebook Messenger and SMS messages after segmenting your audiences in Nosto, Loyaltylion, Bold, Stamped, Loox, and more.

Acquire More Customers

Use your subscribers on Facebook Messenger to increase email or newsletter sign-ups. Run targeted click to Messenger ads, Facebook comment campaigns, collect subscribers with customizable opt-in tools, and other marketing campaigns to increase your Messenger subscriber list. Make your messaging more impactful on all channels with our Klaviyo and Facebook advertising integrations.

Recover Lost Sales

Win back customers with browse abandonment, abandoned cart, order confirmation, shipping notification, and custom flows. Customize the messaging of flows to see results with 1 out of 9 abandoned cart messages converting into a sale. Create custom segmented flows based on purchase triggers to send personalized messages, up-sells, and win back campaigns through Facebook Messenger or text marketing.

Automatically Answer Customer Questions

Train your bot to reply to up to 99% of customer support questions over Facebook Messenger and use AI to improve responses over time. Customers can chat directly with your brand on-site to get automatic responses & learn more about products. Octane AI supports on-site live chat through Facebook Messenger.

Measure with Advanced Analytics

Use analytics dashboards to improve your bot’s effectiveness, run more impactful marketing initiatives, and continue to increase your return on ad spend, average order value, cart recovery, conversion rate, and revenue.

Global Support Team

With an average support response time of under 5min, rely on our globally located team of experts.

Integrates with

  • facebook messenger,
  • klaviyo,
  • yotpo,
  • gorgias,
  • recharge,
  • privy

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic Plan

$9/month

Pricing is based on monthly active people in your bot

  • Abandoned cart recovery

  • Follow-up messages

  • Promotional broadcasts

  • Customer acquisition tools

  • Integrations

  • Analytics dashboard

  • Email support

Pro Plan

$209/month

Pricing is based on monthly active people on Messenger and number of text message sent

  • All Basic Plan features

  • VIP Support

  • Browse Abandonment

  • SMS Broadcasts and Flows

  • Custom Flows

  • Advanced Targeting, Segmentation and Analytics

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
 Based on 60 reviews

  • 5 of 5 stars
    97% of ratings are 5 stars
    (58)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (1)
View all 60 reviews

Most recent reviews

Mask Co.

Rating
5 of 5 stars
Posted
December 6, 2019

Amazing customer service - super quick replies! Thanks Katie for helping me out so easily :) can't wait to try this app more!

Abbysounique

Rating
5 of 5 stars
Posted
November 28, 2019

So far I'm still a newbie actually but I would like to provide a review first to encourage the great supporter from Octane AI, It's really helping me to take a look into the problem and pretty talkative in communication. Service is that the one I recommend! :))

DNM Market

Rating
5 of 5 stars
Posted
November 15, 2019

Fantastic Customer Support - Highly recommend.
Onboarding calls were very helpful - and the app is very user friendly.

View all reviews