Octane AI: Advanced Quiz Maker

We’ve been using Octane AI to build quizzes on our site and it’s been a solid tool overall. It’s a very complete platform with strong customization options and integrations, which has helped us create more tailored quiz experiences.

It’s not the most intuitive at first, but the support team really makes a difference. Leonardo has been especially helpful, very responsive and always willing to jump in and guide us through setups.

A great lead acquisition tool for the analytical store owner, they also have exceptional support. It is straightforward and easy to use.

Fantastic App, fantastic support! seeing fantastic results with the quiz (6% CVR on completions).

Support has been great, special shout out to Ivana!

We use this app for our skincare quix and everything has been very nice. I have written with Leonardo as soon as i had trouble figuring something out, and he has been fast and helpfull in solving all of our questions!

Octane AI's support team, especially Ariel, was exceptional at assisting me with the customization I wanted to implement in my quiz. While the customization features are already great, Ariel helped me write the code to target specific question pages in my quiz. As someone who frequently works with web design UIs, I really like how easy it is to add custom fonts to. In the future, I would love to see more advanced customization features on Octane AI, such as changing the color of text colors on specific pages.

Leonardo is fast at replying, willing to hop on every call we have requested for, and has helped walk through how to design and create different quizzes. Without him, we would not have been able to create such a great quiz!

Octane AI has been number one for a long time for a reason. The logic just works for the Shopify-oriented brain (and store). I had a few questions about how to best achieve what I was looking for and Ariel from the support team was fantastic in helping me. He took my quiz, provided suggestions, and offered a white glove experience. The follow up and follow through of this support team (Ivana as well followed up from a different chat) is super impressive. Use them as a resource for sure!

App looks great onsite and the customer support (Ivana) was very helpful and responsive in setting up and testing our quiz. Great customer service/people! The app/tech itself is a little clunky:

1. They use external integrations for all results - it doesn't carry the results emails natively (even the simplest ones that would just send a copy of the results) so for simple alerts to customers and sales teams you need to set up more complicated external app integrations.

2. No way to see customer paths. For more complex sales, it would be helpful to see the exact path each customer took and/or their answer to each question which isn't possible. You can only see the link to their results page which is useful but lacks context, especially for more complex sales where different accessories/upsells could be offered if the sales team was aware of the customer path/answers.

3. Relatively Expensive: for the amount of work that needs to be done to set it up (plus the above limitations) the app is pretty expensive. I honestly didn't do too much research into alternatives so that's on me. Also, I have four brands so rolling this out across four stores would be incredibly expensive if we decide to do it. Right now we are testing to see the ROI.

We look forward to more development on the app that hopefully addresses the technical issues, and perhaps a tiered pricing program for larger companies with multiple stores.

The product is great and easy to use. We've had great success capturing emails and sales with our quizzes. Most importantly, though, the customer support is top-notch. I've been using Octane for several years now. Whenever I have a question or issue, I send over an email, and I get quick, helpful, thorough responses immediately (Ivana and Ariel are part of the support team and have been incredibly helpful always). I highly recommend this great product and service!

The app works wonders in terms of conversion. I had some trouble setting up some parts of the quiz, but Ariel and Ivana were able to help and even set parts of the quiz up for me. They went above and beyond and I was very grateful for their support as I was on a tight deadline right before BFCM.

Although I'm pretty tech savvy, I still don't understand one particular part of the setup, but I am confident if I need help in the future that the Octane AI team will be there. The rest of the setup was relatively easy, I started to see engagement immediately, and revenue increase.

This app is totally worth it. If you are on the fence about installing because of the price, don't be. You will see your return on value. I can't wait to optimize our quiz and explore how to increase conversion even more. Thank you Octane AI!