Anmeldelser (241)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
22. oktober 2024

Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!

Happy Wax
USA
12 måneder bruger appen
3. oktober 2024

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Indie Beauty Market
USA
8 måneder bruger appen
25. oktober 2024

We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.

Glov Beauty
USA
3 måneder bruger appen
9. september 2024

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

K&K Skin Products
USA
Cirka en måned bruger appen
10. juli 2024

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

P. F. Candle Co.
USA
3 måneder bruger appen
1. juli 2024

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

111SKIN
Storbritannien
11 måneder bruger appen
21. oktober 2024

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Barn Owl Tech
USA
2 måneder bruger appen
1. juli 2024

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

WelleCo US
USA
Næsten 2 år bruger appen
9. maj 2024

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

Ai13 Billet Products
USA
Næsten 3 år bruger appen
28. marts 2024

Great app with great results helping our clients get the right products directly to their cart. Special shout out to Ivana on the support team for helping me out and making sure my quiz was perfect!

Impact Networking
USA
5 måneder bruger appen