Avis (253)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
7 novembre 2024

We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!

Skin By Blair
États-Unis
Environ 2 mois d’utilisation de l’application
15 novembre 2024

Very helpful support! Shout out to Ariel for all of his help!!

Healf
Royaume-Uni
Plus d'un an d’utilisation de l’application
30 octobre 2024

My experience with Octane AI has been great so far, especially because of their customer support team.

Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website.

Thank you Ivana & the team!

Blak Haircare
Australie
16 jours d’utilisation de l’application
25 octobre 2024

We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.

Glov Beauty
États-Unis
3 mois d’utilisation de l’application
3 octobre 2024

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Indie Beauty Market
États-Unis
8 mois d’utilisation de l’application
29 octobre 2024

We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!

Plunge
États-Unis
4 jours d’utilisation de l’application
6 novembre 2024

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

Jack Archer
États-Unis
9 jours d’utilisation de l’application
21 octobre 2024

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Barn Owl Tech
États-Unis
2 mois d’utilisation de l’application
9 septembre 2024

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

K&K Skin Products
États-Unis
Environ un mois d’utilisation de l’application
1 juillet 2024

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

111SKIN
Royaume-Uni
11 mois d’utilisation de l’application