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We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!
Ivana and Ariel were helpful giving updates on klaviyo syncing being down.
Customer support from Ivana and Mark is second to none. Always responsive and very. helpful going above and beyond frequently.
The quiz overall is quite complicated and if you have a lot of sku's like us then it can be difficult to build anything but a custom quiz. They do have partners who will help with building quizzes. The attribution metrics on the dashboard do need you to check in more detail as they can be misleading at top level.
I am really happy with this app I love the analytics and integration w/ Klaviyo. I had an issue with my quiz and Brandon helped me troubleshoot it. He followed up with me the next day to test everything and make sure it was working properly. There are a few things I would like to app to do and I was told those features are coming soon *fingers crossed* . I highly recommend the app. to people several times a week.
Support is great! There a few technical aspects to the quiz builder I am hoping they soon add, but support has been quick and useful, very willing to work with me to fix any issues (or find a good work-around).
Brilliant - the quizzes are highly customizable and easy to set up, and the integration with Klaviyo means we can send personalized follow-up emails to customers. Will give 5 stars when a Google Analytics integration becomes available so we can trigger events when someone completes the quiz
Very helpful and prompt customer support! Leonardo was very eager to answer any questions and solve any issues we had :)
While we are just starting to implement this app, the support has been incredible! Leonardo was super responsive, took the time to make sure all my questions were answered as well as that my integration was set up successfully, and checked in to make sure I had everything figured out even after my problem was resolved. 10/10 stars for support here!