리뷰 (247)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2020년 5월 11일에 편집됨

I'm very pleased with the support particularly. Aleksandar and other team members have been timely with detailed responses to my questions and have been very helpful. The product features and integrations are good too, and they seem receptive to product suggestions

Pinwheel
미국
앱 사용 기간 대략 2개월
2021년 2월 4일에 편집됨

I am really happy with this app I love the analytics and integration w/ Klaviyo. I had an issue with my quiz and Brandon helped me troubleshoot it. He followed up with me the next day to test everything and make sure it was working properly. There are a few things I would like to app to do and I was told those features are coming soon *fingers crossed* . I highly recommend the app. to people several times a week.

FEMME NOIRE
미국
앱 사용 기간 3년 초과
2019년 8월 1일

Look, the support from Octane Ai is Amazing. If I needed understanding or such, they helped me out. So, if you have issues with making something work just ask them. They'll get you sorted out. I'm working on my things and they've made it so much easier. Thanks Octane.

buyitallforyou
미국
앱 사용 기간 대략 1개월
2018년 11월 14일

This is a great app. It allows you to do sooooo much! They have a few integrations but have added more just in the short time that I've had it. The help center and tutorials are actually better than a large majority of larger more well know enterprise apps or companies. It has a great UI and is easy to use. You don't have to know anything about bots or coding. Support is super responsive. I've already starting using it and its working great. This app will have you prepared for the wave of conversational commerce that is building.

Giftee
미국
앱 사용 기간 대략 1개월
2020년 12월 4일

We have so many teas that people got confused. Octane helped design a quiz to make it easier for customer to decide. No paralysis by analysis! They were very helpful, and now it is cranking. Thanks

Harney & Sons Fine Teas
미국
앱 사용 기간 대략 1개월
2022년 10월 4일

We wanted to create a relevant shopping experience fueled by AI-tailored suggestions so Shoppers can shop with intention. Octane's ethos is what separates them from the pack. A product is only as good as its team - and this team focuses on intentional shopping journeys!

Shoppe Justcause
미국
앱 사용 기간 대략 1개월
2022년 1월 11일

Best Quiz Ever Great customer service, they help in every thing very professional
great app a lot of options

JuvaBun
미국
앱 사용 기간 대략 1개월
2021년 10월 22일

I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.

Wyvern's Hoard
싱가포르
앱 사용 기간 거의 3년
답글 Octane AI개 2021년 10월 28일

Hi Wyvern's Hoard! We are so sorry that you did not have a good experience and that this was not handled in the smoothest way it could have been. We reevaluated your situation and have issued a full refund. This was not a common situation and our support team initially miss-categorized it, however we have updated our process so that this will not happen again in the future (we added a better way for our support team to escalate these requests internally). We're always working hard to make improvements to the product, support, and more and our goal is to make you the merchant as successful and happy as possible. Please let us know if you have any questions or if there is anything else that we can do.

2019년 4월 22일에 편집됨

I like the integration with Shopify to pull products into campaigns with one-click. As well, the default flows are good at guiding you towards prompts that are likely to receive a response. Recommended.

Aria Lattner
미국
앱 사용 기간 대략 1개월
2018년 8월 2일

100% RECOMMENDED! The support team is so awesome! There is a chat inside the dashboard, you can ask questions and they will help you right away.

The app is very intuitive, you will have everything set up and running with no effort on your side. Everything is automatic.

I love it!

Dc Comic T Shirt
미국
앱 사용 기간 30일